|Minimum Monthly Charge||$0||$39||$99||$249||$399||$699|
|Included SMS Volume||0||500||1,400||3,700||6,600||12,100|
|Minimum Term||N/A||12 months|
|Maximum monthly messaging limit||N/A||600||1,680||4,400||7,920||14,520|
|SMS to domestic numbers (Overage)||8c||7.8c||7c||6.7c||6c||5.8c|
|SMS to international numbers||Cannot send international messages||12c||11c||10c||10c||10c|
|SMS to NZ numbers||Cannot send international messages||11c||10c||9c||9c||9c|
|MMS||Cannot send MMS||39c||39c||39c||39c||39c|
SMS plan prices are in Australian dollars (AUD) and are GST exclusive.
The service will not operate free from faults, errors or interruptions. More information about the service availability is available here
None provided by MessageMedia.
This is a summary only and the full legal terms are available here
Bills are issued each month. If you need help understanding your bill, you can contact us via telephone on 1800 155 228 (Monday to Friday, 9am – 5pm).
Paper billing is available as an option with an additional fee. The details are set out here and you need to contact us to request paper billing.
If you cancel the service within the contract term, Early Termination Charge (ETC) will apply. The ETC is set out in your agreement with MessageMedia.
For information about current usage levels log into the Hub or contact us.
If you wish to make a complaint, you can find information about how to do this here. You may ask the Telecommunications Industry Ombudsman (TIO) to assist with your complaint by contacting them via their website The Telecommunications Industry Ombudsman. The TIO will expect that you have attempted to resolve the complaint with us before lodging a TIO complaint.