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SMS templates for businesses

No matter who is sending text messages in your business, templates help to save time and stay on brand.

Use these ready-to-go SMS templates for key industries to get you started. All you’ll need to do is copy/paste, sprinkle in details relevant to you, and save for later use. Give it a crack.

Ecommerce

#FirstName#, you forgot something! Use code [YOURCODE] to get [DISCOUNT] off your cart. Return to your cart: [URL] Reply STOP to opt out.

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Ecommerce

Psst. Did you forget something in your cart? Claim your special offer: [URL] Text STOP to opt out.

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Ecommerce

Your items have been delivered to a safe spot at your home. We hope you enjoy your purchase! For drop-off details, click [URL].

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Ecommerce

Exciting news, #FirstName#! Some item(s) in your order #Number# have been shipped. Use this link to track your delivery: [URL]

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Ecommerce

Happy birthday from [COMPANY], #FirstName#! We’d like to offer you [DISCOUNT] to make your day extra special: [URL]. Ts & Cs apply. 'STOP' to opt out.

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Ecommerce

VIP OFFER! Get [AMOUNT]% OFF our [PRODUCT RANGE] at [COMPANY]! Use code: [YOURCODE]. Expires in [HOURS]. Shop: [URL]. Text 'STOP' to opt out.

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Education

IMPORTANT: school has been cancelled today due to [REASON]. Classes will resume as normal on [DAY].

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Education

Dear #FirstName#, this is to confirm your registration to participate in [ACTIVITY or FUNDRAISER] on #DayMonth#. We appreciate your support!

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Education

Dear parent or guardian, there are still [AMOUNT] spots available for our after-school [PROGRAM TYPE]. Tap here to register: [URL]

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Education

Hi #FirstName#, this is a reminder of your appointment with [TEACHER] at #Time# on #DayMonth#. Please call [PHONE NUMBER] if you need to reschedule.

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Education

Hi #FirstName#, your final grades for [CLASS] are now available. To view them, login to your student portal here: [URL].

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Education

Dear #GuardianFirstName#, this is to inform you that #StudentFirstName# was marked as absent today. Please reply to confirm or call [PHONE NUMBER] to discuss.

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Financial services

#FirstName#, This is a payment reminder from [COMPANY]. Your instalment of #Amount# is due #DayMonth#. Please contact [PHONE NUMBER] if you have issues.

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Financial services

Your payment is overdue. A late fee will appear on your next bill. To pay now, click [URL]. If experiencing financial hardship, call [PHONE NUMBER].

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Financial services

We're sorry, your payment was not successful. To pay using a different card, please call [COMPANY] on [PHONE NUMBER]. Thank you.

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Financial services

Your bill of #Amount# is due today, #DayMonthYear#. A late fee of [AMOUNT] will apply if not paid on time. To pay now, Click [URL]. Thank you, [COMPANY]

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Financial services

#Amount# from #AccountNumber# to [COMPANY] was successfully processed with receipt #ReceiptNumber#. Log on for more details.

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Financial services

Hi #FirstName #LastName#, #Amount# has been successfully paid via BPAY to #Company#. If this wasn't you, please call us on [PHONE NUMBER] ASAP.

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Financial services

Hi #FirstName#, this is a reminder that your scheduled direct debit of #Amount# will be processed #DayMonthYear#. Thank you, [COMPANY]

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Healthcare

#FirstName#, your appt is booked for #DayMonth# at #Time#. Please arrive 15 mins early with your referral letter. Call [PHONE NUMBER] to reschedule.

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Healthcare

Hi #FirstName#, you have an appointment at [COMPANY] on #DayMonth# at #Time#. Please reply Y to confirm or call us within 24hrs to reschedule.

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Healthcare

Hi #FirstName#, it's time for your quarterly [APPOINTMENT] check-up. Click here to book: [URL]. Alternatively, call us on [PHONE NUMBER].

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Healthcare

#FirstName#, your surgery is scheduled for #Time# on #DayMonth#. Please read our tips on how to prepare: [URL]. Any questions, call [PHONE NUMBER]

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Healthcare

Hi #FirstName#, you are booked in with #Doctor# tomorrow at #Time#. Please fill out our New Client form: [URL]. Call [PHONE NUMBER] if you have questions.

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Healthcare

#FirstName#, wishing you a smooth recovery. Here are helpful post-surgery tips: [URL] Don't hesitate to call [PHONE NUMBER] with questions or concerns.

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Real estate

Thanks again for choosing [COMPANY] to help you with your sale! Please complete the following form to get started on next steps: [URL]

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Real estate

[ADDRESS] will be going to auction on [DATE] at [TIME]. If you intend on participating, please register here: [URL] Thanks, [AGENT or COMPANY]

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Real estate

Hi #FirstName#, this is a reminder that your yearly inspection has been scheduled for [DATE] at [TIME]. Reply Y or call [PHONE NUMBER]. Thanks, [COMPANY]

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Real estate

We would like to inform you that the auction of [ADDRESS] has been brought forward by [AMOUNT]. It will now take place on [DATE]. Register here: [URL]

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Real estate

Congratulations on your recent [SALE or PURCHASE]! We are pleased to have helped you along the way. Please rate your experience with [AGENT]: [URL]

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Real estate

You showed interest in [ADDRESS]. An open home inspection has been scheduled for [DATE] at [TIME]. Register here: [URL] Thanks, [AGENT]

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Retail

#FirstName#, don't miss [DISCOUNT] store-wide for a limited time only! Find your nearest [COMPANY] location: [URL]. Ts & Cs apply. Reply 'STOP' to opt out.

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Retail

Happy birthday from [COMPANY], #FirstName#! Show this text message at the register for [AMOUNT]% off. Happy shopping! Ts & Cs apply. 'STOP' to opt out.

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Retail

Big news, #FirstName#! Our new [SEASON] collection has just landed. Shop bags, jackets, and sunglasses for a fresh look. Reply STOP to opt out.

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Retail

Hey #FirstName#! Get [AMOUNT]% OFF our [PRODUCT RANGE] at [COMPANY] in-store all weekend! Ts & Cs apply. Text 'STOP' to opt out.

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Retail

All VIP customers are being rewarded [DISCOUNT] this week. Show this SMS in-store to redeem. Thanks for being a loyal shopper! To opt out: [URL].

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Retail

Hi #FirstName#, thanks for shopping at [COMPANY]. How would you rate your experience? Please leave us a review: [URL] or reply STOP to opt out.

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