Expand your reach with our SMS service

SMS service ask for feedback example

Send and receive text messages online using our powerful SMS API. Your business can quickly and easily engage with customers, leads, and staff via their mobile devices.

SMS service ask for feedback example

400 million

messages are sent through our gateway each month


of text messages are opened within 90 seconds


customers are enjoying our service around the world

See how it works

Two-way messaging is a powerful way to get in touch. Watch our video to find out how it can help your business.

Popular SMS use cases

Text messaging is an effective tool for many industries to reach their audience in an engaging and timely way.

Marketing campaigns

Send SMS campaigns to share special offers, in-stock updates, new product launches and more.

Appointment reminders

Save time and reduce no-shows by texting appointment reminders and confirmations.

Customer support

Get back to customers quickly and efficiently by engaging them in two-way SMS conversations.

Billing and payments

Automatically remind customers of upcoming and overdue payments to get paid on time.

We play nice with others

We are connected to over 85 leading software systems so that you can integrate SMS into existing workflows from one platform. View integrations

Success stories

Our customers have saved time, boosted ROI, and reached larger audiences by adding SMS as a communication channel.

A wine glass with the Vinomofo logo on the front and some colourful wine inside

How Vinomofo achieved 120x ROI with MessageMedia and HubSpot

Why MessageMedia

With 20 years of messaging experience, our trusted messaging experts support customers across every industry. We know the challenges your business faces and how to solve them.

Best-in-class platform

  • Integrated into over 85 leading software systems
  • Easy-to-use web SMS portal
  • No software to install
  • Tier 1 security features

Proven and trusted expertise

  • 22 years of industry experience
  • Over 65,000 customers globally
  • Experts who understand your needs
  • 420+ million messages sent monthly

Most connected partner

  • Direct connections to carriers
  • Over 85 third-party integrations
  • On-shore delivery
  • Access to SMS, MMS, and mobile landing pages

24/7 customer support

  • 24/7 Live chat and email support
  • Free phone support 5 days until late
  • Local onshore support
  • Global team available 24/7

Frequently asked questions

We are partnered with over 85 integrations so that you can send SMS from a tool you are already comfortable using. Some of our popular SMS integrations are HubSpot, Shopify, Salesforce, and Netsuite. Explore our integrations marketplace.
We have different Sender ID options to suit your needs. We’ll set you up with a dedicated number, which allows you to send and receive text messages. You can also send from an alpha tag (up to 11 numbers and letters) to help customers recognise you. Learn how to choose a sender ID.
A standard SMS credit is 160 characters, including spaces. An emoji counts as two characters. If your message contains Unicode or emoji, the character limit drops from 160 down to 70 characters. For more on this, check out our infographic.

When you sign up for a free trial, you’ll be able to log in to our online messaging hub to explore the inbox, features, automations, templates and more. You’ll also get 25 SMS credits to try sending and receiving text messages yourself.

We offer a range of pricing plans, including Basics, Conversations, and Pro. If you need to send high volumes, ask us about advanced or custom plans. Our SMS experts will help you find the best option for your business.

Very easy to use. This web-based SMS application keeps messages well organised and easy to access. Copies are sent to my email so I don't miss anything
when I'm not logged in

Austin Health