AU
US
UK
NZDedicated mobile numbers
Enhance your customer experience and boost brand recognition. Send and receive SMS messages from a single virtual phone number.
Inbound messaging
Provide a single access point for your customers. Let them initiate a conversation with you any time in a cost effective way.
Consistent sender ID (or branding)
Sending messages from the same phone number every time helps your customers know the SMS message is from you.
Fluid two-way conversation
All of your messages and replies go into a single thread, so important information stays in one place for customers to refer back to.
How dedicated virtual numbers can help your business
Your SMS identity is just as important to your brand as your website address or logo. Ensure you have a virtual mobile number to provide a personalised and trusted brand experience.
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Help customers recognise your number
All of your business SMS can originate from the same number, making you more accessible to your customers and staff. You can advertise this number on your marketing collateral, video, print and on the web.
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Enjoy customer initiated communication
With a dedicated number, your customers can initiate communication by sending an SMS to you. You can provide customers with the information they need as they need it. Messages won’t expire.
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Save time by setting up automated processes
Set up special deals and campaigns based on the keyword response when customers ‘text-in’ to your dedicated mobile number. Forward these inbound SMS messages to your email to stay informed.
Ways to use
Learn how you can use dedicated SMS numbers for your business.
SMS marketing campaigns
Encourage customers to text-in a keyword, which triggers an automated response and builds your marketing database.
Mass alerts & notifications
Send updates, notifications and alerts using a single number that your customers, staff or community can identify and trust.
Feedback & surveys
Follow-up with a survey to your customers and allow them to reply directly. Set up rules associated with inbound keywords.
Appointment reminders
Keep track of appointment confirmations, rescheduling or cancellations and reduce no-shows by sending booking reminders.
See how using dedicated numbers has helped our customer
Our customer, i4Tradies, used a dedicated number to generate business leads and reduce hiring stress.
They’ve created the ERC hotline to help busy, stressed-out individuals find a trustworthy trades service business – simply by texting in.
This is helping trade service businesses book more jobs and increase new business by taking the hassle of finding a tradie off consumer’s backs.
Easy 3 step setup
Getting access to a dedicated number is simple when using our cloud-based SMS portal. Get 24/7 premium support from our Australia based team.
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Log in to your MessageMedia account
Log in to our user-friendly and intuitive online web portal.
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Get your dedicated number
Quickly purchase your preferred virtual number from the Sender IDs page or from the Send Message page.
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Use your selected Sender ID
Select and use your dedicated number from the ‘Send Message’ page.
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