Enhance your customer experience and boost brand recognition. Send and receive SMS messages from a single virtual phone number.
Your SMS identity is just as important to your brand as your website address or logo. Ensure you have a virtual mobile number to provide a personalised and trusted brand experience.
All of your business SMS can originate from the same number, making you more accessible to your customers and staff. You can advertise this number on your marketing collateral, video, print and on the web.
With a dedicated number, your customers can initiate communication by sending an SMS to you. You can provide customers with the information they need as they need it. Messages won’t expire.
Set up special deals and campaigns based on the keyword response when customers ‘text-in’ to your dedicated mobile number. Forward these inbound SMS messages to your email to stay informed.
Learn how you can use dedicated SMS numbers for your business.
Encourage customers to text-in a keyword, which triggers an automated response and builds your marketing database.
Send updates, notifications and alerts using a single number that your customers, staff or community can identify and trust.
Follow-up with a survey to your customers and allow them to reply directly. Set up rules associated with inbound keywords.
Keep track of appointment confirmations, rescheduling or cancellations and reduce no-shows by sending booking reminders.
Our customer, i4Tradies, used a dedicated number to generate business leads and reduce hiring stress.
They’ve created the ERC hotline to help busy, stressed-out individuals find a trustworthy trades service business – simply by texting in.
This is helping trade service businesses book more jobs and increase new business by taking the hassle of finding a tradie off consumer’s backs.
With 20 years of messaging experience, our trusted messaging experts support customers across every industry. We know the problems you’re facing and how to solve them.
If you need more than 160 characters, try our rich messaging platform. Tailored for any use case and the best gateway and APIs in the business, we’ve got you covered.
Our trusted messaging experts support over 65,000 customers across every industry, any time of the day. We know the problems you’re facing and how to solve them.
We have direct connections to carriers and strong industry relationships. There are many ways to integrate with the tools you already use. We make sure you get the best service.
MessageMedia saved hours and decreased ‘no shows’ by as much as 25%. Financially, we are truly thankful!
IT Manager, Just Better Care Australia
Getting access to a dedicated number is simple when using our cloud-based SMS portal. Get 24/7 premium support from our Australia based team.
Log in to our user-friendly and intuitive online web portal.
Quickly purchase your preferred virtual number from the Sender IDs page or from the Send Message page.
Select and use your dedicated number from the ‘Send Message’ page.