Make it easy for your customers to recognise you by choosing one mobile number, and sticking with it.
“The return on investment is amazing. It’s such a small price per text message, when you think about it, but we’ve been using them to get $90-$100 transactions. It’s just been really successful.”
Customer support.
Give customers an easy way to reach out with queries or ask for help with two-way chat using a dedicated number.
Managing appointments
Confirm bookings via your dedicated virtual number, and follow up with appointment reminders to minimise no-shows.
SMS surveys.
Find out what your customers really think with short and snappy surveys about their interaction with you.