Public service providers around the world connect with their staff, constituents, and other stakeholders through text messaging.
SMS messages have a 90% open rate and are read within 90 seconds of arrival.
As a global leader in secure text messaging for over 20 years, we have deep industry experience working with government at all levels, from international organisations to local fire stations.
Be agile with the support of specialists who can partner with your teams to send emergency information, educational campaigns and staff communications when urgent communications are needed.
Integrate SMS within your existing technology stack and send ad hoc or automated text messages to reduce administration cost, improve your service quality and efficiency across government departments.
In April 2020, the Bellingen Shire Council in regional NSW, Australia rushed to set up a Pandemic Response Group to protect its community against the potential but devastating effects of COVID-19 on the region. Find out why SMS was key.