Integrated SMS capability streamlines customer communication for appointment confirmation, customer service and marketing.
SMS has proven an efficient and affordable communication channel, and highly effective in gathering information from families.
The key benefits for JobReady is the simplicity of sending bulk messages and automating the dissemination of information.
Getting the right message to the right people resulted in an eight percent conversion rate for RACV’s marketing campaign.
SMS for online booking confirmation for RACV clubs and resorts helps reduce no-shows and latecomers.
Using SMS has increased business efficiency, improved appointment attendance, reduced costs and better customer service.
GoConcierge’s clients can focus on delivering a superior guest experience without wondering if guests receive vital communications.
Utilising SMS rostering, agency costs are down by 20 percent, and time is spent helping residents instead of calling around to fill shifts.
SMS has supported AIPT’s business growth through assistance with customer service levels, with students preferring to communicate via text.