Case Studies


Monkey Software and integrated SMS streamlines communications


Integrated SMS capability streamlines customer communication for appointment confirmation, customer service and marketing.

Notifications and alerts reduce administration, increase efficiency


SMS has proven an efficient and affordable communication channel, and highly effective in gathering information from families.

Partnership with MessageMedia unearths opportunities for JobReady


The key benefits for JobReady is the simplicity of sending bulk messages and automating the dissemination of information.

RACV leverages mobile marketing for new promotion


Getting the right message to the right people resulted in an eight percent conversion rate for RACV’s marketing campaign.

RACV members enjoy the benefits of SMS


SMS for online booking confirmation for RACV clubs and resorts helps reduce no-shows and latecomers.

RSPCA ACT enhances service levels with MessageMedia SMS


Using SMS has increased business efficiency, improved appointment attendance, reduced costs and better customer service.

Seamless SMS integration ensures superior service delivery


GoConcierge’s clients can focus on delivering a superior guest experience without wondering if guests receive vital communications.

Shift bidding by SMS delivers healthy results


Utilising SMS rostering, agency costs are down by 20 percent, and time is spent helping residents instead of calling around to fill shifts.

SMS integration sees improved communication with students


SMS has supported AIPT’s business growth through assistance with customer service levels, with students preferring to communicate via text.


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