Case Studies


Monkey Software and integrated SMS streamlines communications


Integrated SMS capability streamlines customer communication for appointment confirmation, customer service and marketing.

Messaging system means faster payments, lower overheads


Using SMS to remind clients of payments, Jacaranda Finance achieved a 66.6 percent increase in clients making on-time payments.

Seamless SMS integration ensures superior service delivery


GoConcierge’s clients can focus on delivering a superior guest experience without wondering if guests receive vital communications.

Shift bidding by SMS delivers healthy results


Utilising SMS rostering, agency costs are down by 20 percent, and time is spent helping residents instead of calling around to fill shifts.

Youth Opportunities students get the message with SMS4Act!


The addition of SMS4Act! has led to time savings of ‘hundreds of hours’ as trainers can send messages to individual or entire groups.

RSPCA ACT enhances service levels with MessageMedia SMS


Using SMS has increased business efficiency, improved appointment attendance, reduced costs and better customer service.

RACV members enjoy the benefits of SMS


SMS for online booking confirmation for RACV clubs and resorts helps reduce no-shows and latecomers.

Better communication between property managers and tenants


SMS integration encouraged clients to utilise the automated SMS platform in numerous ways, making tasks much quicker and more efficient.


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