Keep everyone informed on the status of critical IT services, issues and updates when you stay in touch with text messaging.
Keep your staff and clients informed with fast and convenient messages that improve your everyday communications, quality of service and your responsiveness to unexpected issues..
Keep your team and clients informed on upcoming software releases and planned maintenance outages, as well as notify critical personnel when unplanned outages occur.
Minimise downtime when an unplanned outage occurs by integrating and automating IT notifications to rapidly mobilise your IT workforce to get you back up and running.
Protect valuable patient and clinic data through 2FA notifications and fast IT notifications to improve your responsiveness and get systems back online faster.
Reduce downtime to support more customers with fast SMS alerts for service outages and create automated workflows that utilise 2FA for authentication to get faster resolutions for customers.
Port Networks use SMS pro-actively when there’s scheduled downtime or maintenance to contact customers and advise of any downtime. This keeps calls to the customer support team down to a minimum and saves hours of phone time per incident.