SMS for IT notifications.

Keep everyone informed on the status of critical IT services, issues and updates when you stay in touch with text messaging.

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Fast, reliable notifications.
Deliver time-critical alerts such as unplanned service outages and updates.

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Automated alerts.
Connect to your technology stack to automate incident alerts and notifications.

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Boost data security.
Deliver one-time passcodes for on-demand authentications such as 2FA

How using SMS for IT notifications can benefit your business.

Keep your staff and clients informed with fast and convenient messages that improve your everyday communications, quality of service and your responsiveness to unexpected issues..

Information technology and services.

Keep your team and clients informed on upcoming software releases and planned maintenance outages, as well as notify critical personnel when unplanned outages occur.

Financial services.

Minimise downtime when an unplanned outage occurs by integrating and automating IT notifications to rapidly mobilise your IT workforce to get you back up and running.

Healthcare.

Protect valuable patient and clinic data through 2FA notifications and fast IT notifications to improve your responsiveness and get systems back online faster.

Call centres.

Reduce downtime to support more customers with fast SMS alerts for service outages and create automated workflows that utilise 2FA for authentication to get faster resolutions for customers.

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Featured content.

Port Network’s NetSuite SMS integration cuts customer support queue time by 50%.

Port Network’s NetSuite SMS integration cuts customer support queue time by 50%.

Port Networks use SMS pro-actively when there’s scheduled downtime or maintenance to contact customers and advise of any downtime. This keeps calls to the customer support team down to a minimum and saves hours of phone time per incident.

Ready to go?

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