Messaging / SMS

Reliably reach anyone via their mobile phone number

Get started quickly by sending SMS messages via our web portal or integrate SMS into your everyday activities via our world-class APIs. SMS is low-cost and has higher read rates than other channels.

Start messaging for free

Bulk SMS

Send a million messages with a single click via our robust web platform or APIs. Over 90 percent of messages are read within 90 seconds.

Two-way SMS

Send and receive messages globally, receiving replies directly via our web portal or webhook to your business applications.

Email to SMS

Send and receive SMS within your email application. Get started immediately by adding your company’s email domain.

SMS Service & SMS Provider - SMS provider Messagemedia


messages read within 90 seconds


times we check our phones each day


mobile users globally

Instant and timely engagement with your customers

Our SMS service gets the right message to your target customer groups in
real-time to achieve valuable business outcomes. Popular use cases include:

Tap into your customers' preferences

Customers now prefer to deal with businesses via mobile communications and texting is one of the most popular mobile activities today. Reach your customers the way they want to be reached.

  • 75% of millennials prefer text to calling
  • 70% of consumers prefer SMS as a contact method

SMS features

Dedicated mobile numbers

Build trust with your recipients by sending all your messages from a single number.

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Bulk SMS

Bulk SMS enables you to quickly and easily send a single SMS to tens – or thousands – of recipients.

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Two-way SMS service

Use two-way SMS messaging to send and receive replies, follow up on responses with ease, and track who has responded and when.

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Web SMS allows you to send text messages from any computer that has an internet connection – no software required.

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Automated SMS service

Automated text messaging saves time. Turn a one-way message send into an engaging, automated two-way SMS conversation with your customer.

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SMS alpha tags

Stand out by sending text messages from your brand or company name instead of a number.

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Short SMS link tracking

Shorten your URLs to 22 characters and track every interaction by recipient with an automatic SMS URL shortener.

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Text-to-voice automatically converts text messages into voice, so your audience gets the message.

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Don’t pay for undelivered messages. Clean up your database with lookups to remove invalid numbers.

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Email to SMS

Send messages via your existing email program, such as Outlook, Gmail or Office365, with no need for additional software.

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Long messages

When 160 characters isn’t enough, long messages means you can include all the information you need.

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SMS short codes

Create a memorable short code that’s easy for customers to recall.

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International SMS and global reach

MessageMedia is connected with global carriers around the world, so you can send international SMS to anyone.

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Familiar sender

Develop trust with your customers through conversation.

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SMS personalisation

Personalise your messages to customers for a friendlier impression using mail merge style.

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SMS templates

Save time by writing your message once, saving, and then re-using it as often as you need.

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Delivery receipts

Track your SMS messages and understand delivery status in real-time through our visual reporting.

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Schedule your message and our SMS platform will deliver it at the selected time and date.

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Webhooks allows your application to receive real-time notifications of messaging events that occur on the MessageMedia platform.

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Social sending

Avoid accidentally disturbing customers out of hours and limit messaging to between 8:00 am and 6:00 pm.

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Enterprise webhooks

Ensure information is coming from verified sources and protect your system from unwanted data.

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Ensure your business does not send duplicate messages to the same customer

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Optimised routing

Continuous monitoring of carrier networks with automatic alternate routing in the event of outage or failure.

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Character conversion

Automatically remove special characters that can result in excessive charges and garbled messages.

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High speed

Thousands of messages processed per second with 95 percent of messages delivered within two seconds.

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Organise your users or application usage into subaccounts to manage multiple locations or applications at once.

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Keyword auto responses

Configure basic text-based workflows, allowing you to respond and handle text messages that contain specific keywords.

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Metadata adds data to messages that can be interpreted and processed to reveal more information about the message.

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Case Studies

SMS property management contributes to 103% customer satisfaction boost

Better manage tenants and internal ops with text communications. Learn how Property Brokers uses it across their business and to keep renter

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Leading hospitality platform ensures superior service with SMS for hotels

GoConcierge’s clients can focus on delivering a superior guest experience without wondering if guests receive vital communications.

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Payment reminder text messages mean faster returns, lower overheads for fintech

Using SMS to remind clients of payments, Jacaranda Finance achieved a 66.6 percent increase in clients making on-time payments.

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Use cases

SMS for click and collect

Create safe and easy solutions with SMS for click and collect.

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SMS for two-factor authentication

Protect your data with SMS security using one-time pass codes (OTP) for two-factor authentication (2FA).

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SMS for
billing and payments

SMS payment reminders greatly increase the percentage of bills paid on time. Automate the entire process to reduce cost.

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