Expand your reach
with our SMS service

An animated image showing the New Message menu in the MessageMedia portal. A text message is being typed out and it appears on the screen of an iPhone to the right-hand side.

Send and receive text messages online using our powerful SMS API. Your business can quickly and easily engage with customers, leads, and staff via their mobile devices.

An animated image showing the New Message menu in the MessageMedia portal. A text message is being typed out and it appears on the screen of an iPhone to the right-hand side.

400 million

messages are sent through our gateway each month

90%

of text messages are opened within 90 seconds

65,000

customers are enjoying our service around the world

See how it works

Two-way messaging is a powerful way to get in touch. Watch our video to find out how it can help your business.

Popular SMS use cases

Text messaging is an effective tool for many industries to reach their audience in an engaging and timely way.

Marketing campaigns

Send SMS campaigns to share special offers, in-stock updates, new product launches and more.

Appointment reminders

Save time and reduce no-shows by texting appointment reminders and confirmations.

Customer support

Get back to customers quickly and efficiently by engaging them in two-way SMS conversations.

Billing and payments

Automatically remind customers of upcoming and overdue payments to get paid on time.

We play nice with others

We are connected to over 85 leading software systems so that you can integrate SMS into existing workflows from one platform. View integrations

Success stories

Our customers have saved time, boosted ROI, and reached larger audiences by adding SMS as a communication channel.

A wine glass with the Vinomofo logo on the front and some colourful wine inside

How Vinomofo achieved 120x ROI with MessageMedia and HubSpot

Why MessageMedia

With 20 years of messaging experience, our trusted messaging experts support customers across every industry. We know the challenges your business faces and how to solve them.

Best-in-class platform

  • Support for over 160 characters
  • Tailored for any use case
  • Best gateway and API in the industry

Proven and trusted expertise

  • 20 years' industry experience
  • Over 65,000 customers globally
  • Experts who understand your needs

Most connected partner

  • Direct links to carriers
  • On-shore delivery
  • Over 85 third-party integrations

24/7 customer support

  • Global team available 24/7
  • Live chat, email, or phone support
  • Free phone support 5 days until late

Frequently asked questions

We are partnered with over 85 integrations so that you can send SMS from a tool you are already comfortable using. Some of our popular SMS integrations are HubSpot, Shopify, Salesforce, and Netsuite. Explore our integrations marketplace.

We have different Sender ID options to suit your needs. We’ll let you use our rotary shortcode at no extra charge, which allows you to send and receive text messages. You can also lease your own dedicated short code (normally 4 digits long) to help customers recognise you. Learn how to choose the best option for your business.

Note that if you are sending marketing messages, or very high volumes, you will need to apply for a dedicated short code. A shared rotary number is not allowed.

A standard SMS credit is 160 characters, including spaces. An emoji counts as two characters. If your message contains Unicode or emoji, the character limit drops from 160 down to 70 characters. For more on this, check out our infographic.

When you sign up for a free trial, you’ll be able to log in to our online messaging hub to explore the inbox, features, automations, templates and more. You’ll also get 25 SMS credits to try sending and receiving text messages yourself.

We offer a range of pricing plans, including Basics, Conversations, and Pro. If you need to send high volumes, ask us about advanced or custom plans. Our SMS experts will help you find the best option for your business.

Very easy to use. This web-based SMS application keeps messages well organised and easy to access. Copies are sent to my email so I don't miss anything
when I'm not logged in

Austin Health