Mercury SMS for Salesforce

Take control of your business messaging by communicating directly from your Salesforce platform

Send SMS to customers

Deliver a bulk SMS to a list view or campaign members. Use merge fields to personalise the communication to each recipient.

Follow up leads

Send SMS messages to your prospects and customers from within Salesforce. Keep track of messages in your activity history.

Send reminders to clients

Build your library of SMS templates and keywords. Templates can include merge fields and sent automatically via Workflow Rules.

Messaging on another level

Effortlessly send a Salesforce SMS to an individual, a group of leads, contacts, campaign members or even via a workflow rule. Apply a personal touch to each message or plan ahead and set up automatic communications, so you never miss an opportunity to reach a client.

Our clients wanted a robust, easy to use, flexible SMS system integrated into their org. We had tried a number of solutions and then found Mercury.
Easy to use, flexible and robust. So good that we are not only implementing it for our client, we are also using it ourselves!

John Dray, CEO at Cloud Genius Ltd

Looking for support?

If you'd like to view our user guide, watch training videos, or find information on release notes, click onto our support site and you should find everything you need. If not, don't hesitate to contact us and our team of experts will be glad to assist.

Ways to use

Outbound SMS

Send SMS messages to your prospects and customers from within Salesforce.com. Keep track of all your messages in your activity history.

Inbound SMS

Let your prospects and customers contact you via SMS and MMS. The details of all messages will be logged directly in Salesforce as part of your activity history.

Bulk messaging

Deliver a bulk SMS to a list view or campaign members. Use merge fields to personalize the communication to each recipient.

Opt-out management

Recipients can reply STOP at any time to automatically opt out of receiving future messages. Keep your mailing list up to date with no internal admin effort.

The pricing

Access Mercury SMS within Salesforce for £9 per user per month (minimum five seats). To get started with sending SMS, simply add on a messaging plan that suits your business.

Mercury SMS provides you with all the text messaging capability you'll need within Salesforce — all features come 'out of the box' regardless of license volumes or messaging plan.

Paid monthly

£ 9
PER MONTH / USER

Paid annually

£ 8
PER MONTH / USER

Key benefits of Mercury SMS

Communication tools that work for you

  • Talk to your team

    Whether your team makes up a single office or sprawls across the globe, Mercury SMS’s instant messaging, live message feed and automated functions make it easy.

  • Save time

    Create a library of templates that your whole team can access. Implement automated inbox sorting and schedule bulk outbound messages that slash your admin time.

  • Connect with customers

    Build a strong database of customers and keep them updated and engaged in your business. Our simple opt-out function keeps your database under control and relevant

  • Integrate seemlessly

    Forget errors and missing functions. Mercury SMS is native to the Salesforce platform. Fully integrate the app and take advantage of increased productivity and time saved.