AU
US
UK
NZTrusted by more than 65,000 customers worldwide
90% of messages are read
within 90 seconds
SMS cuts through. Effectively reach anyone with a mobile phone.
SMS can help businesses
grow ROI 120x
Simplify and automate messaging streams to enhance communication.
We send 400 million messages each month
Our SMS gateway is fast and reliable — with 99.99% API uptime.
Popular SMS features
SMS is a powerful communication tool that can be adapted to suit you and your customers’ needs.
Send a million messages at once
Whether you need to send a single message or a mass broadcast to your entire contact list, our bulk SMS service can handle it.
Use a dedicated mobile number
Stay consistent and recognisable to your customers by using the same number. Allow them to initiate conversations or create opt-in campaigns to build your database.
Have two-way conversations
Send and receive messages with your customer in the same thread. Continue to nurture them wherever they are in their journey.
Convert email to SMS (and vice versa)
Have SMS conversations via email and get notifications straight to your mobile. There is no need to be tied to your desktop or use a new system to send messages.
Add media to your messages
Create deeper experiences by sending personalised Mobile Landing Pages. Customise templates, which can include branding, imagery, trackable links, and more.
Ways to use SMS
There are several effective ways SMS can save you time, extend your reach and improve processes.
Mass alerts & notifications
Send text messages that keep people up-to-date and informed when it matters most.
Appointment reminders
Make sure your clients never miss an appointment by sending automated text message reminders.
Feedback and surveys
Improve your business with customer feedback via surveys and respond to customer issues proactively with SMS.
Two-factor authentication
Protect your valuable client, customer, and business data with two-factor authentication (2FA).
Emergency alerts
Keep your community up-to-date with SMS broadcasts for emergency and warning notifications.
Delivery tracking
Ensure your supply chain is kept up-to-date and improve customer experience with SMS parcel tracking.
Customer support
Enhance your end-to-end customer experience with conversational text messaging.
Marketing campaigns
Create integrated marketing campaigns that engage customers and drive increased sales.
Click and collect
Keep your customers up-to-date with safe and easy pick-up text messages and notifications.
Booking confirmation
Improve every customer experience with SMS booking confirmations and reminders.
Employee notification
Empower your employees with the right information when you send them with timely SMS updates.
Sales engagement
Turn prospects into sales outcomes by nurturing leads with integrated conversational text messaging.
Competition
Gain a competitive advantage by engaging with your audience through highly effective, automated campaigns.
Rostering
Keep your business running smoothly and your staff up-to-date when you use SMS rostering
Billing and payments
Get paid on-time when you send SMS reminders for upcoming bills and overdue payments.
Events
Create memorable events that run smoothly when you coordinate attendees and staff.
Platforms to choose from
Send SMS in a way that makes sense for your business and the rest of your team.
Web portal
Use our intuitive self-service portal to take advantage of all that our SMS features and rich messaging templates have to offer.
API gateway
Built for speed and scale, connect to our REST API and enterprise-grade gateway to deliver messages all around the globe.
Software integrations
Integrate SMS into your existing software, so you can send text messages from the toolsets you know and use the most.
Why MessageMedia?
With 20 years of messaging experience, our trusted messaging experts support customers across every industry.
We know the challenges your business faces and how to solve them.
Best-in-class platform
- Support for over 160 characters
- Tailored for any use case
- Best gateway and API in the industry
Proven and trusted expertise
- 20 years' industry experience
- Over 65,000 customers globally
- Experts who understand your needs
Most connected partner
- Direct links to carriers
- On-shore delivery
- Over 85 third-party integrations
24/7 customer support
- Global team available 24/7
- Live chat, email, or phone support
- Free phone support 5 days until late
