Legal documents

Terms of Service

1. OVERVIEW OF KEY TERMS IN THIS AGREEMENT 1.1. This is not a long-term contract. The Customer is not locked in to a minimum term (refer to clause 11.1). 1.2. MessageMedia offers a 30 day money back guarantee to the Customer. 1.3. MessageMedia commits to providing 99.95% up time for Standard Rate SMS Services (refer […]

Short Code Programs

MessageMedia provides the following standard-rate interactive SMS programs on behalf of a number of corporate clients. The programs work with the following carriers: AT&T, Sprint, Boost, Verizon Wireless, U.S. Cellular, Cellular One, and T-Mobile®, MetroPCS®. Msg&Data rates may apply. These Short Codes and their corresponding programs are: 88794: Job Alerts – 10 msgs/week 81593: Reminder […]

SLA and Technical Support

Introduction The purpose of this Service Level Agreement (’SLA’) is to demonstrate MessageMedia’s commitment to providing 99.95 percent uptime of our Standard Rate SMS Services as set forth below. This SLA is incorporated into, and made a part of, that certain Service Agreement (defined in Section 6) entered into between Customer and MessageMedia. The remedies […]

Privacy Policy

This Privacy Policy is issued by Message4u Pty Ltd & Bulletin.net (UK) Limited t/a MessageMedia of Level 24, 367 Collins Street, Melbourne, Victoria, Australia 3000 & 237 Lansdawne Rd, Croydon, CRO, UK. (“MessageMedia”). Introduction The protection of privacy of those using our services is very important to MessageMedia and we have implemented policies and procedures to […]

GDPR Compliance

GDPR Compliance MessageMedia is compliant with the GDPR*. In preparation for the commencement of GDPR, MessageMedia has undertaken a review of its data collection, storage and security arrangements and has implemented various system changes to reflect the data security and privacy principles entrenched by GDPR, including individual’s right of access and right to be forgotten. […]

Acceptable Use Policy

This Acceptable Usage Policy is designed to enable you to have a better understanding of what is and is not acceptable when using our service and any facility we provide, and to help you get the best out of MessageMedia website/s and services. Complying with this AUP is a contractual requirement and you must ensure […]