SMS for Adobe Campaign


Enhance your customer marketing experiences with SMS and Adobe Campaign

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Increased engagement

With high open and click-through rates, SMS offers better engagement and drives up lead generation.

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Cross-channel communication

Build campaign workflows to automatically send SMS messages at each stage of the customer journey.

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Measurable results

Gain insights into how customers engage with your text messages, including which links they clicked on.

Ways to use SMS

Incorporate SMS into new or existing marketing campaign workflows to deliver real-time experiences within the Adobe Campaign platform.

Marketing campaigns

Enhance your marketing efforts by creating omnichannel marketing campaigns that resonate with customers and drive sales.

Alerts & notifications

Save time on repetitive tasks by automatically sending text messages that keep people up to date and informed.

Sales outreach

Nurture prospects and turn them into customers through lead management and conversational messaging within the platform.

Feedback & surveys

Easily connect with customers, staff and patients through their mobile devices to collect valuable feedback fast.

Key features

  • Automate text messaging

    Save time on repetitive tasks by integrating SMS automations into new or existing Adobe Campaign workflows. Seamlessly communicate with your customers on the right channel at the right time using a single platform.

  • Create SMS templates

    You can choose to use our out-of-the-box SMS templates or build your own. Similar to mail merge, templates can include custom and dynamic fields for added personalisation, such as a customer's name or other imported data.

  • Send bulk messages

    Our SMS gateway can handle a thousand sends at once, so you’ll be able to reach a large audience with minimal uptime. Segment your contacts into groups to send the right message to the right people at the right time.

  • Create automatic replies

    Set up triggers to automatically respond when you receive an SMS. For example, if a customer replies STOP you can automatically send a confirmation that they have been unsubscribed, as well as add their number to quarantine.