Resolve queries and answer customer questions instantly with your customers’ preferred messaging app.
Register your interestKeep customers informed with urgent updates such as travel itinerary changes, system outages, location-targeted alerts, special deals and more.
Share information on orders, deliveries, appointments, payments and more on a platform constantly checked by customers.
Allow customers to initiate in-depth conversations so your support agents can improve troubleshooting and shorten ticket lifespans.
active monthly users
globally
messages sent daily
photos shared daily
The world loves OTT messaging, and our favourite platform is WhatsApp. Take advantage of the ease of signing up for and using WhatsApp, a platform that offers the following:
Let customers connect in the same way as friends and family with fast, simple, and convenient messaging. WhatsApp enables businesses and customers to connect quickly on a platform they know and trust.
Be sure that your important communication is reaching its destination. Enjoy complete transparency with valuable message delivery insights that let you know when your message has reached your audience with:
Find out when your message has been successfully delivered and when your recipients have opened your message.Â
View featureProvide customers peace of mind with clear and authorised verification.
View featureResolve the customer’s query quickly by guiding the conversation and suggesting possible responses.
View featureKeep the conversation flowing naturally by knowing when the other party is typing a reply.
View featureSave time by writing your message once, saving, and then re-using it as often as you need.
View featurePersonalise your messages to customers for a friendlier impression using mail merge style.
View feature