Resolve queries and answer customer questions instantly with your customers’ preferred messaging app.Register your interest
Keep customers informed with urgent updates such as travel itinerary changes, system outages, location-targeted alerts, special deals and more.
Share information on orders, deliveries, appointments, payments and more on a platform constantly checked by customers.
Allow customers to initiate in-depth conversations so your support agents can improve troubleshooting and shorten ticket lifespans.
active monthly users
messages sent daily
photos shared daily
The world loves OTT messaging, and our favourite platform is WhatsApp. Take advantage of the ease of signing up for and using WhatsApp, a platform that offers the following:
Let customers connect in the same way as friends and family with fast, simple, and convenient messaging. WhatsApp enables businesses and customers to connect quickly on a platform they know and trust.
Be sure that your important communication is reaching its destination. Enjoy complete transparency with valuable message delivery insights that let you know when your message has reached your audience with:
Provide customers peace of mind with clear and authorised verification.View feature
Tell your story visually with high resolution images and GIFs.View feature
Resolve the customer’s query quickly by guiding the conversation and suggesting possible responses.View feature
Keep the conversation flowing naturally by knowing when the other party is typing a reply.View feature
Find out when your message has been successfully delivered and when your recipients have opened your message.View feature
Save time by writing your message once, saving, and then re-using it as often as you need.View feature
Personalise your messages to customers for a friendlier impression using mail merge style.View feature