SMS templates

SMS Templates in portal

Save time by creating text message templates that can be personalised for each contact. Craft your ideal SMS and repurpose it for subsequent campaigns or automations.

SMS Templates in portal
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Stay consistent

Ensure that your messages always use your company language and that customer service is in line with expectations.

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Save SMS credits

Write an impactful yet succinct SMS within 160 characters and rely on it again without worrying about it being too long.

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Navigate easily

Create a collection of engaging messages and mobile landing pages to suit different use cases easily within our web portal.

How SMS templates can help your business

Saving a selection of ready to use text messages to send as needed will reduce manual tasks and streamline your customer’s experience.

Event Management
  • Control who can edit templates

    Admin users can set different access levels for staff members within our portal. Basic users will be restricted from changing the tone of voice or accessing protected data but can change custom fields.

  • Send personalised SMS broadcasts

    Even when sending thousands of messages at once, you won’t need to sacrifice the personal touches in your communication. Merge custom fields to create personalised mobile landing pages and text messages.

  • Include unique trackable links

    Import links that are different for each recipient. This is especially useful for individual discount codes, surveys and delivery tracking. Shorten their length and track who clicks on call-to-actions.

Ways to use

Using templates will save you time and take your customer experience to the next level. Streamline your workflows so you can focus more on the bigger picture.

Delivery notifications

Let customers know where their parcels are or when they’ve been delivered. Use 2-way SMS to provide delivery options and include a link to track the status.

Appointment reminders

Reduce no-shows and last-minute cancellations by sending reminders. Use merge tags, such as customer names, dates and reschedule options.

Feedback & surveys

Hear from your customers once a transaction is complete by prompting them to share a review. Or include a unique link to a survey, track clicks and report on results.

SMS payment reminders

Easily send invoices, receipts and debt collection notices. Real estate agents can remind tenants about rent payments without manually writing texts each month.

Why MessageMedia?

With 20 years of messaging experience, our trusted messaging experts support customers across every industry.
We know the challenges your business faces and how to solve them.

Best-in-class platform

  • Integrated into over 85 leading software systems
  • Easy-to-use web SMS portal
  • No software to install
  • Tier 1 security features

Proven and trusted expertise

  • 22 years of industry experience
  • Over 65,000 customers globally
  • Experts who understand your needs
  • 420+ million messages sent monthly

Most connected partner

  • Direct connections to carriers
  • Over 85 third-party integrations
  • On-shore delivery
  • Access to SMS, MMS, and mobile landing pages

24/7 customer support

  • 24/7 Live chat and email support
  • Free phone support 5 days until late
  • Local onshore support
  • Global team available 24/7

Easy 3 step setup

Whether you are sending a single message or a marketing blast, our cloud-based SMS portal makes it simple. Get round-the-clock premium support from our local team.

Set up in three easy steps - create account, add contacts, write your message
  • Create an account with MessageMedia

    Our online web portal is easy to navigate and ready for you to send MLPs or SMS from. You can also choose to connect to an API.

  • Choose from our ready-made templates

    Browse our collection of mobile landing page templates and SMS examples. Tweak them to suit your branding, company language and customer needs.

  • Import your data and start sending

    Set up your custom fields, which are also known as merge tags. Placeholders will be matched and populated within our web portal, so you’ll be ready to send.