New Year Sale: Get 20% off our Pro plan for your first three months. Find out more

SMS templates

Save time by creating text message templates that can be personalised for each contact. Craft your ideal SMS and repurpose it for subsequent campaigns or automations.

Stay consistent

Ensure that your messages always use your company language and that customer service is in line with expectations.

Save SMS credits

Write an impactful yet succinct SMS within 160 characters and rely on it again without worrying about it being too long.

Navigate easily

Create a collection of engaging messages and mobile landing pages to suit different use cases easily within our web portal.

How SMS templates can help your business

Saving a selection of ready to use text messages to send as needed will reduce manual tasks and streamline your customer’s experience.

  • Control who can edit templates

    Admin users can set different access levels for staff members within our portal. Basic users will be restricted from changing the tone of voice or accessing protected data but can change custom fields.

  • Send personalised SMS broadcasts

    Even when sending thousands of messages at once, you won’t need to sacrifice the personal touches in your communication. Merge custom fields to create personalised mobile landing pages and text messages.

  • Include unique trackable links

    Import links that are different for each recipient. This is especially useful for individual discount codes, surveys and delivery tracking. Shorten their length and track who clicks on call-to-actions.

Ways to use

Using templates will save you time and take your customer experience to the next level. Streamline your workflows so you can focus more on the bigger picture.

Delivery notifications

Let customers know where their parcels are or when they’ve been delivered. Use 2-way SMS to provide delivery options and include a link to track the status.

Appointment reminders

Reduce no-shows and last-minute cancellations by sending confirmations and reminders. Use merge tags, such as customer names, dates and reschedule options.

Feedback & surveys

Hear from your customers once a transaction is complete by prompting them to share a review. Or include a unique link to a survey, track clicks and report on results.

SMS payment reminders

Easily send invoices, receipts and debt collection notices. Real estate agents can remind tenants about rent payments without manually writing texts each month.

Why MessageMedia?

With 20 years of messaging experience, our trusted messaging experts support customers across every industry. We know the problems you’re facing and how to solve them.

Best-in-class messaging platform

If you need more than 160 characters, try our rich messaging platform. It’s tailored for any use case and the best gateway and APIs in the business.

Proven and trusted expertise

Our trusted messaging experts support over 65,000 global customers across every industry and countless use cases, any time of day.

Most connected partner

We have direct links to carriers and strong industry relationships, so you stay well connected. There are many ways to easily integrate with tools you already use.

MessageMedia saved hours and decreased ‘no shows’ by as much as 25%. Financially, we are truly thankful!

IT Manager, Just Better Care Australia

  4.7 out of 5

Easy 3 step setup

Whether you are sending a single message or a marketing blast, our cloud-based SMS portal makes it simple. Get round-the-clock premium support from our local team.

  • Create an account with MessageMedia

    Our online web portal is easy to navigate and ready for you to send MLPs or SMS from. You can also choose to connect to an API.

  • Choose from our ready-made templates

    Browse our collection of mobile landing page templates and SMS examples. Tweak them to suit your branding, company language and customer needs.

  • Import your data and start sending

    Set up your custom fields, which are also known as merge tags. Placeholders will be matched and populated within our web portal, so you’ll be ready to send.