Support Log in

SMS templates

Save time by creating text message templates that can be personalised for each contact. Craft your ideal SMS and repurpose it for subsequent campaigns or automations.

Start messaging for free

Stay consistent

Ensure that your messages always use your company language and that customer service is in line with expectations.

Save SMS credits

Write an impactful yet succinct SMS within 160 characters and rely on it again without worrying about it being too long.

Navigate easily

Create a collection of engaging messages and mobile landing pages to suit different use cases easily within our web portal.

How SMS templates can help your business

Saving a selection of ready to use text messages to send as needed will reduce manual tasks and streamline your customer’s experience.

Control who can edit templates

Admin users can set different access levels for staff members within our portal. Basic users will be restricted from changing the tone of voice or accessing protected data but can change custom fields.
Send personalised SMS broadcasts

Even when sending thousands of messages at once, you won’t need to sacrifice the personal touches in your communication. Merge custom fields to create personalised mobile landing pages and text messages.
Include unique trackable links

Import links that are different for each recipient. This is especially useful for individual discount codes, surveys and delivery tracking. Shorten their length and track who clicks on call-to-actions.

Ways to use

Using templates will save you time and take your customer experience to the next level. Streamline your workflows so you can focus more on the bigger picture.

Delivery notifications

Let customers know where their parcels are or when they’ve been delivered. Use 2-way SMS to provide delivery options and include a link to track the status.

Appointment reminders

Reduce no-shows and last-minute cancellations by sending reminders. Use merge tags, such as customer names, dates and reschedule options.

Feedback & surveys

Hear from your customers once a transaction is complete by prompting them to share a review. Or include a unique link to a survey, track clicks and report on results.

SMS payment reminders

Easily send invoices, receipts and debt collection notices. Real estate agents can remind tenants about rent payments without manually writing texts each month.

See more use cases here

Get started with these SMS templates

Get your hands on these ready-to-go text message templates for key industries. All you’ll need to do is copy and paste, add in details relevant to your business, and save for later use.

Check them out

Why MessageMedia?

With 20 years of messaging experience, our trusted messaging experts support customers across every industry.
We know the challenges your business faces and how to solve them.

Best-in-class platform

Integrated into over 85 leading software systems
Easy-to-use web SMS portal
No software to install
Tier 1 security features

Proven and trusted expertise

22 years of industry experience
Over 65,000 customers globally
Experts who understand your needs
420+ million messages sent monthly

Most connected partner

Direct connections to carriers
Over 85 third-party integrations
On-shore delivery
Access to SMS, MMS, and mobile landing pages

24/7 customer support

24/7 Live chat and email support
Free phone support 5 days until late
Local onshore support
Global team available 24/7

MessageMedia saved hours and decreased ‘no shows’ by as much as 25%. Financially, we are truly thankful!

IT Manager, Just Better Care Australia

By using SMS to remind clients of payments, there has been a 66.6 percent increase in clients making on-time payments.

Jacaranda Finance

Easy 3 step setup

Whether you are sending a single message or a marketing blast, our cloud-based SMS portal makes it simple. Get round-the-clock premium support from our local team.

Set up in three easy steps - create account, add contacts, write your message

Create an account with MessageMedia

Our online web portal is easy to navigate and ready for you to send MLPs or SMS from. You can also choose to connect to an API.
Choose from our ready-made templates

Browse our collection of mobile landing page templates and SMS examples. Tweak them to suit your branding, company language and customer needs.
Import your data and start sending

Set up your custom fields, which are also known as merge tags. Placeholders will be matched and populated within our web portal, so you’ll be ready to send.

Start messaging for free

Ready to go?

The easiest way to send engaging
messages to your customers

Start messaging for free