Stand out by sending messages from your brand or company name.
Use an alpha tag (alphanumeric sender ID) of up to 11 characters in length to provide instant recognition for your recipients.
Most banks use message-based 2FA methods to confirm new transaction recipients or individual transactions. Adding an alpha tag increases the authenticity of your message and the customer’s trust in your service.
Alpha tags assist urgent messaging, such as a delivery notification from a courier, as they immediately clarify the purpose of the message to the customer so that they read and act on it straightaway.
Alpha tags provide a more professional and established look for your marketing communications. Capitalise on your brand engagement by showcasing your company in the ‘From’ field.
Different alpha tags for your messages distinguish between promotional and service-related messages. Customers know immediately which messages are most important, greatly increasing engagement with your messages.