Blog


SMS/NetSuite integration: Costs are down, customer satisfaction is up

  • 18 June 2019
  • 2 min read

A fast-growing consumer tech product company based in the US was spending a small fortune on customer support, which was outsourced to a third-party contact centre. The vast majority of calls came from customers wondering…
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Using SMS to increase customer experience

  • 1 December 2015
  • 3 min read

Increase customer satisfaction and engagement across a wide range of industries with SMS

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Top 3 industries adopting mobile communications for their business

  • 23 November 2015
  • 3 min read

How the health, retail and financial sectors are achieving their goals faster.

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Operational efficiency in contact centres with SMS

  • 2 November 2015
  • 2 min read

Reduce inbound calls with proactive customer communication via business messaging.

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Boost your memberships with SMS messaging

  • 16 October 2015
  • 2 min read

Reinvigorate your memberships to increase and engage members, and improve customer service.

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Two-factor authentication SMS for peace of mind

  • 7 October 2015
  • 3 min read

How can businesses combat security concerns and properly identify remote users?

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How SMS messaging can boost your bottom line

  • 30 September 2015
  • 2 min read

SMS marketing, payment reminders and appointment reminders can take your business to the next level.

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Get better cashflow with payment reminder SMS solutions

  • 24 September 2015
  • 2 min read

SMS offers a simple yet powerful solution for late or unpaid bills and fast approaching spending limits.

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Powerful but simple platform in our SMS API

  • 14 September 2015
  • 3 min read

Find out how our API, a simple yet powerful platform, meets the most sophisticated operational needs.

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SMS alerts for easy, efficient group messaging

  • 8 September 2015
  • 3 min read

For urgent messages to particular individuals or a large group of people, an SMS alert is best.

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