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NZSMS for Microsoft Dynamics
Build better engagement with customers and prospects by adding SMS to Microsoft Dynamics
Streamline your processes
Save time and cut manual tasks by building SMS workflows that send text messages automatically.
Accelerate your sales cycle
Increase lead engagement and prospect follow-up with automated time-based SMS, so leads don’t turn cold.
Maximise your campaign ROI
Better connect with customers via personalised text messages to add another layer to your campaigns.
Add SMS messages, without adding other software
Engage customers and prospects in real-time, two-way conversations without leaving the Microsoft Dynamics 365 platform with our easy to set up plugin.
MessageMedia was so easy to set up, and we really enjoyed being able to ask questions to real people. The transition from our previous supplier was seamless. Very happy!
Kristy Mckenzie, Salon Pay
Key features of SMS for Microsoft Dynamics
Reach everybody with bulk campaigns
Send bulk messages to prospects and customers to promote your latest offering and boost sales. Send 10 or 10,000 SMS in one go.
Streamline tedious tasks with automated SMS messaging
Create triggers to send real-time notifications, billing and payment reminders, and support ticket updates. Messages are sent out at a pre-determined time, or after a prospect takes a specific action, so you don’t need to lift a finger.
See the whole picture, without all the admin
All text messages are automatically logged on the contact record alongside your other communication — so you don’t miss a beat with your customer.
Engage prospects with personalised templates
Create personalised templates to use in your workflows. Select from a variety of fields for a more tailored message to better connect with clients.
Stay on top with two-way conversations
View all your conversations in one place to engage in real-time communication for a better experience. See your entire chat history, or choose just unread messages for a cleaner view. Archive old conversations to stay on top of current activity.
Here are the most common use cases for SMS
Sales engagement
Follow up with leads via SMS and provide a link to your website or calendar. This helps keep the conversation going.
Delivery & tracking
Keep customers informed, reduce lost packages, and ensure parcels are delivered with SMS for delivery tracking.
Customer support
Reduce call waiting times by providing customers with two-way conversational messaging with your support team.
Employee communications
Get immediate attention with staff by sending SMS notifications about new policies, training, or business changes.
Looking for support?
If you'd like help installing SMS for Microsoft Dynamics, sending an individual SMS to one contact, sending bulk SMS to a full range of contacts or group, setting up templates, or fetching message reports, click onto our support site and you should find everything you need. If you have any questions and can’t see an answer, don't hesitate to contact us and our team of experts will be glad to assist.
