Send eye-catching visuals with multimedia messaging service (MMS) to boost engagement and grab your customers’ attention.
“We have a strong relationship with loyal customers, and having MMS lets us use what works best for the situation and our customers. For example, I’m on social media. But I don’t look at it every day. And if something is urgent, social media can have a lot of distractions. I know with text, I’ll definitely have their attention.”
“We’ve tried some wild things with our texts and MMS, like using GIFs, and it got a reaction. People started replying and I think it’s because they thought there was someone on the other end.”