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Engage with SMS for NetSuite.

Supercharge your customer engagement and cut wait times in half with the top-rated NetSuite SMS integration by MessageMedia. Quick setup, built for global scale, and backed by round-the-clock expert support.

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Behold, the power of integrations.

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Deep integration with NetSuite
We’re the leading partner for SMS & MMS messaging in NetSuite—built for sending timely, rich media messages for operational and sales use cases

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24/7 customer support
24/7 email and chat support from mobile messaging experts who know ERP systems and will help you achieve your texting goals.

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Reach anyone, anywhere
Our global network of 600+ direct carrier connections ensures your messages are delivered reliably.”

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Secure & Compliant
Tier 1 security features, carrier-approved messaging, and full GDPR & TCP compliance.
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“SMS made it clear why customer records are important.”

Jim Swane

Senior Manager, Appliance Parts Company (APC)

The best bits of NetSuite SMS integration.

Send and receive text messages to confirm appointments, coordinate field service visits, and validate product deliveries – without getting ignored.
Track and document your customers’ journeys within NetSuite. Save money with SMS-based account management and support, and sort out issues faster.
Use templates, workflows, and triggers to notify your field sales reps of incoming leads so they can respond in the moment, while interest is high. Personalise messages and skyrocket lead conversions.
Send MMS picture messages to grab attention, and capture image and PDF history sent through text messages – you can do it all with pics.

Check out some popular ways to use SMS for NetSuite.

Delivery, sorted.
Keep your customers in the loop with automated SMS updates for online tracking and delivery confirmations.
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Customer support.
Have two-way conversations with your customers over SMS. Chat on their terms for a 5-star experience.
Employee comms.
Organise your staff and keep them informed with time-sensitive SMS updates. Send in bulk to large groups, or a small team.
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IT notifications.
Integrate SMS with your tech stack and automatically send IT notifications for top-notch security and smooth ops.
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Looking for support?

Want some help with SMS for NetSuite? Head over to our support site and you should find everything you need.

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Customer success story.

“For APC, an appliance wholesaler, notifying their customers when orders were available meant a lot of manual tasks. Couple that with their 400,000+ products and you can see how much time and effort that meant. Enter SMS for NetSuite. With one templated workflow, APC reduced phone calls, improved employee efficiency, and increased customer and employee satisfaction. Boom.”

Toby Cumpstay

Simply for Strings

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