Toll-free text messaging

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Send and receive SMS by text-enabling your toll-free number, or get a brand new 800 number by speaking to our experts.

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Stay consistent

Retain your existing telephone number and receive business calls and text messages from the same caller ID.

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Look professional

Build trust with a dedicated 800 SMS number. Or text enable a vanity number, like 1-800-YOUR-BRAND.

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Save on costs

A toll-free service is a popular alternative to short codes, as you won’t need to pay all carriers extra surcharges.

How toll-free SMS can help your business

Enhance customer service, boost brand awareness, and broadcast SMS and MMS messages in high volumes.

Customer Support
  • Run cost-effective campaigns

    Send mass marketing messages from a dedicated A2P business number that both customers and carriers trust. Start texting without a timely application process or having to pay all carriers extra surcharges.

  • Enjoy two-way messaging

    Your recipients can reply and initiate conversations via SMS when sending from the United States and Canada. Text and voice enabling your 800 phone number creates a seamless experience for your customers.

  • Create tailored experiences

    Our text messaging portal allows you to save time without sacrificing personalization. Automate SMS replies by setting up keywords and customize messages by using custom fields, such as first names and dates.

Ways to use

Messaging from a consistent sender ID can help to grow your audience, increase trust, and improve communication.

SMS marketing campaigns

Send ‘back in-stock’ alerts, special discount offers, and more to your contact list. Track engagement by using Short Trackable Links

Feedback and surveys

Get to know your customers by collecting feedback via SMS surveys. Resolve issues quickly and boost your brand.

Appointment reminders

Reduce costly no-shows by automatically sending appointment reminders. Include a reply option to get confirmations.

Notifications and alerts

Encourage community members to opt-in by texting your toll-free number so they can receive time-sensitive notifications.

Why MessageMedia?

With 20 years of messaging experience, our trusted messaging experts support customers across every industry.
We know the challenges your business faces and how to solve them.

Best-in-class platform

  • Support for over 160 characters
  • Tailored for any use case
  • Best gateway and API in the industry

Proven and trusted expertise

  • 20 years' industry experience
  • Over 65,000 customers globally
  • Experts who understand your needs

Most connected partner

  • Direct links to carriers
  • On-shore delivery
  • Over 85 third-party integrations

24/7 customer support

  • Global team available 24/7
  • Live chat, email, or phone support
  • Free phone support 5 days until late

Easy 3-step setup

Whether you are sending texts to one person or to thousands of people at once, our SMS gateway is reliable. Our team is here to help every step of the way.

Get started in just 3 steps
  • Sign up to the Hub

    Our online web portal is easy to navigate and ready for you to start sending messages from straight away. Get your first 25 SMS credits for free with a trial.

  • Choose your sending option

    Getting set up with a toll-free number can be done for you in minutes. Alternatively, ask us about text-enabling your existing telephone number (landline or VoIP).

  • Start messaging your contacts

    Enjoy texting from your very own toll-free number. Send marketing campaigns or have one-on-one conversations from our online portal, through an API integration, or via email.