Toll-free text messaging

Look good with a dedicated toll-free number.

One toll-free number for all your business calls and texts.
Too easy.

Woman working in hospitality with booking reservations text messages around her


  • logo_uscf
  • logo_macys
  • logo_luxottica
  • logo_mlb
  • logo_garmin
  • logo_GE

Keep things simple.

Got a toll-free number already? Switch on the ability to send text messages, so customers can call or text the one number.


Win everyone’s trust.

Go pro with a dedicated 800 SMS number or a vanity number like 1-800-YOUR-BRAND. Trusted by customers and carriers alike.


Have two-way chats.

Toll-free text messaging works both ways. That is, you can send and receive SMS — giving customers an easy way to get in touch.

The return on investment is amazing. It’s such a small price per text message, when you think about it, but we’ve been using them to get $90-$100 transactions. It’s just been really successful.

Wendy Faire, Marketing Manager, Coffex Coffee Pty Ltd

A toll-free number for text messaging makes sense. Here’s why.

Save time and money.

Of all the different types of numbers you can use, toll-free numbers are hands-down the easiest and fastest to set up. Plus, they’re more affordable — giving you more bang for your buck.

Power up personalization.

Make your marketing campaigns stand out from the crowd by putting the power of personalization to work. Our portal makes it easy to customize messages for each customer — even when sending in bulk.

Build better relationships.

SMS is where it’s at. Your customers will love the fact they can use your toll-free number to get in touch, ask a quick question, or make a booking — without having to actually speak to someone.

Want to see for yourself?


Check out more features.

10-digit long codes.

Send text messages to the masses, and receive them, too.

Two-way SMS.

Chat with your customers in the channel they love.

SMS short codes.

Power up your opt-in campaigns with an easy way to connect.


When you sign up with MessageMedia, you can choose what type of number you want to use. A dedicated toll-free number is one of four options (the others are 10DLC, short codes, or your existing number).

If you select ‘dedicated toll-free number’ when signing up, you’ll just need to verify the number via an online form (see below). Then, you can start toll-free number texting straight away.

To help combat fraud and reduce spam, all toll-free numbers need to be verified before you can start sending and receiving SMS. The good news? Verifying your TFN is free and easy. All you need to do is fill out this short form (you’ll be done in less than 20 minutes) and we can handle the rest. Learn more.

Absolutely. You can text-enable your existing toll-free number (or any landline number), which means your customers can call or text the same number.

A toll-free number is the cheapest option for sending and receiving text messages. The number of SMS credits included depends on the pricing plan you choose.