Toll-free text messaging

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Send and receive SMS by text-enabling your toll-free number, or get a brand new TFN by speaking to our experts.

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Stay consistent

Retain your existing telephone number and receive business calls and text messages from the same caller ID.

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Look professional

Build trust with a dedicated 800 SMS number. Or text enable a vanity number, like 1-800-YOUR-BRAND.

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Communicate easier

A toll-free number supports two-way conversations, so you can build better customer relationships.

How toll-free SMS can help your business

Enhance customer service, boost brand awareness, and broadcast SMS and MMS messages in high volumes.

Customer Support
  • Run cost-effective campaigns

    Send mass marketing messages from your dedicated A2P business number. A simple vetting process means both customers and carriers will trust your text message campaigns.

  • Enjoy two-way messaging

    Your recipients can reply and initiate conversations via SMS when sending from the United States and Canada. Text and voice enabling your 800 phone number creates a seamless experience for your customers.

  • Create tailored experiences

    Our text messaging portal allows you to save time without sacrificing personalization. Automate SMS replies by setting up keywords and customize messages by using custom fields, such as first names and dates.

Ways to use

Messaging from a consistent sender ID can help to grow your audience, increase trust, and improve communication.

SMS marketing campaigns

Send ‘back in-stock’ alerts, special discount offers, and more to your contact list. Track engagement by using Short Trackable Links

Feedback and surveys

Get to know your customers by collecting feedback via SMS surveys. Resolve issues quickly and boost your brand.

Appointment reminders

Reduce costly no-shows by automatically sending appointment reminders. Include a reply option to get confirmations.

Notifications and alerts

Encourage community members to opt-in by texting your toll-free number so they can receive time-sensitive notifications.

Easy 3-step setup

Whether you are sending texts to one person or to thousands of people at once, our SMS gateway is reliable. Our team is here to help every step of the way.

Get started in just 3 steps
  • Sign up to the Hub

    Our online web portal is easy to navigate and start sending messages from. Get a free trial to start exploring messaging features.

  • Choose your sending option

    To send from a toll free number, you’ll need to get approval from carriers by filling out a short online form. Our team will take it from there.

  • Start messaging your contacts

    Enjoy texting from your very own toll-free number. Send marketing campaigns or have one-on-one conversations from our online portal, through an API integration, or via email.