AU
US
UK
NZTwo-way SMS service
Use two-way SMS messaging to send and receive replies, follow up on responses with ease, and track who has responded and when.
Improved response time
With faster response rates than email, two-way SMS lets you have instant conversations with your customers.
Connected conversations
Seamlessly integrate with your favorite software, email client, or connect to 1,000+ platforms via Zapier and native integration into NetSuite, Shopify and HubSpot.
Conversational messaging
Have focused conversations with customers in a familiar conversational experience in our inbox on our easy-to-use web portal.
How two-way SMS can help your business
Easily send and receive SMS to save time on business communications and increase engagement in a cost effective way.
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Streamline your workflow
Set up keyword-based rules for incoming SMS messages, to trigger dynamic replies and streamline engagement with customers, staff and community members.
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Boost customer experience
When paired with our dedicated numbers feature, all of your messages will originate from the same mobile number. Your customers can save your details to their phone to recognize and reach you.
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Easy to use conversational inbox
Add your team and other users to take advantage of the conversational inbox to manage ongoing conversations, search for specific content and view all inbound messages over the past 90 days with unread conversations appearing at the top of the list.
Ways to use
Learn how you can use our two-way SMS solution for your business.
Appointment Reminders
Make sure your clients never miss an appointment by sending automated text message reminders
SMS surveys
Improve your business with customer feedback via surveys and respond to customer issues proactively with SMS.
Booking Confirmations
Enhance every customer experience with automated booking and reservation confirmations.
Employee Communication
Empower your employees with the right information when you send them with timely SMS updates.
See how two-way SMS has helped our customer
Our customer, i4Tradies, used a dedicated number to generate business leads and reduce hiring stress.
i4Tradies is an all-in-one cloud-based SaaS platform that aims to streamline a trade service journey for business owners, trade associations, property managers, trade workers and consumers seeking a tradesperson.
Easy 3 step setup
Start and continue the conversation with your customers using our web based SMS portal. Get 24/7 premium support from our expert team.
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Create an account with MessageMedia
Get sending in minutes when you sign up to our user-friendly and intuitive online web portal.
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Send to your recipients
Send customized messages to your contacts with personalization and dynamic fields to further capture attention and boost engagement.
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Continue the conversation
With our easy to use inbox functionality, send and receive replies, follow up on responses with ease, and track who has responded and when.
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