SMS for small businesses

Text messaging helps you get closer to your customers by reaching them where they spend their time, on their cell phones.

  4.7 out of 5

Start texting in minutes

Our simple user interface ensures you’re up and running in minutes, so you can start texting your customers today.

Do more business

SMS means you’re always open for business—automated responses work for you, even when your business is closed.

Improve customer service

Two-way texting turns your message into a conversation to quickly solve customer concerns, get feedback, and boost engagement.

Our small business customers get results

How SMS can help your business

Easily send text marketing campaigns, improve customer service with two-way messaging, and reduce time spent on admin tasks.

  • Provide unmatched customer service

    Let customers know you’re only a text message away. Use a dedicated phone number to manage multiple conversations in real-time within our online portal. Create exceptional experiences for both new and existing customers.

  • Send text message marketing campaigns

    With 98% open rates, text message marketing for small businesses is impactful, cost-effective, and easy to manage. Upload a list of phone numbers and start sending mass text promotional offers and abandoned cart reminders to lift conversions in a meaningful way.

  • Keep your staff members up to date

    You get 99% uptime and swift delivery, which makes SMS an effective solution for last-minute communication and updates. Use SMS for scheduling and confirming shift availability, and for sending out alerts and reminders.

  • Use our online portal or your existing software

    Send and receive text messages within our intuitive online inbox. Use our pre-made templates, build custom mobile landing pages, and gain insights from our reporting dashboard. You can also integrate SMS into your existing CRM tools.

  • Automate time-consuming tasks

    SMS automation lets you save time without sacrificing personalization. Set up auto-replies to better serve your customers. Tailor business text messages by uploading contact lists with merge tags, like names, trackable links, dates, and more.

Get a free trial

Explore our online platform and its features to see how our SMS service for small businesses can help. Get a 2-week trial or speak to a specialist about your sending needs.

Why MessageMedia?

With over 20 years of messaging experience, our experts support customers across every industry and around the world.

Best-in-class messaging platform

  Support for over 160 characters
  Tailored for any use case
  Best gateway and API in the industry

Proven and trusted expertise

  20 years' industry experience
  Over 65,000 customers globally
  Experts who understand your needs

Most connected partner

  Direct links to carriers
  On-shore delivery
  Over 85 third-party integrations

24/7 customer support

  Global team available 24/7
  Live chat, email, or phone support
  Free phone support 5 days until late

SMS is pretty easy, especially automated text messages. It’s just set it and forget it and you optimize as you go.

Bethany — Co-founder, Tommi Skin