Boost your sales with SMS for ecommerce.
Put the power of SMS to work to help build your ecommerce brand. Then, sit back and watch your sales skyrocket.
FAQs about SMS for ecommerce.
Can SMS marketing increase sales in ecommerce?
If you play your cards right, then yes, absolutely. Sending timely and personalized offers and promotions via SMS will help you create a unique sense of urgency, which has the powerful effect of motivating more purchases.
How do I measure the success of my SMS solution for ecommerce?
You can measure the success of your SMS marketing campaigns by tracking key performance metrics like open rates, click-through rates, conversion rates, and revenue growth. Learn more about reporting on your campaigns.
How can I ensure compliance with SMS marketing regulations?
It’s important to follow the rules around text message marketing, which include capturing consent from customers before sending them SMS messages, and offering easy and clear opt-out options. Brush up on the rules around SMS.
Is SMS marketing for ecommerce legal in the United States?
It sure is, as long as you follow the rules and regulations. As we explained above, you have to get customers’ consent before you start sending text messages. And don’t forget to provide an easy way for them to opt out, too. Brush up on the rules around SMS.
Can I use my Shopify account with SMS?
You sure can. It’s easy to integrate SMS into your Shopify platform with Sinch MessageMedia. This means you can keep everything in one place, saving you time and effort, and enhancing the experience for your customers, too. Learn more about our integration with Shopify.
How does SMS improve customer service in ecommerce?
SMS is an ideal channel for customer service in ecommerce. Use it to send order updates and tracking information, and to reply to customers’ queries. With two-way SMS, your customers can easily reach out to you with questions, and you can respond in a conversational and helpful way. Learn more about two-way SMS.
Can SMS marketing be used for customer retention in ecommerce?
Absolutely. With SMS in your marketing toolkit, you can easily send exclusive offers, personalized recommendations, and loyalty rewards to customers — which all help to nurture relationships, encourage repeat purchases, and foster long-term loyalty.
How can SMS be used to recover abandoned carts?
You can set up an automated text message to send whenever a customer leaves something in an online shopping cart. Check out the example we provided in the section above, or dive into detail in this blog on abandoned cart solutions.