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Sinch MessageMedia is becoming Sinch Engage
Looking for Sinch MessageMedia? Well, look no further – it’s just here, just under a new name! Yes, as of today, we’re rebranding Sinch MessageMedia as Sinch Engage, and we’re excited to bring you on this journey with us.
If you’re wondering why the change and what this means for the future of our platform, we’ve got all the answers ready for you in one post.
What does this mean if you’re interested in Sinch MessageMedia?
First, we’re so glad you found us, and we hope our positive reputation has proceeded us. Sinch MessageMedia serves more than 40,000 businesses, helping them keep customers engaged, informed, safe, and happy with reliable mobile messaging solutions.
MessageMedia has been part of the Sinch family since 2021 and became Sinch MessageMedia in 2023. Now, we’re rebranding as Sinch Engage to better align with Sinch’s global expertise in mobile customer engagement.
So, what does this rebranding really mean for you? Well, it means that if you sign up for a free trial today, you’ll be using Sinch Engage. It’s the same trusted platform with a new name and look. Plus, we are building improved software that will help you connect in even more innovative ways.
What can you expect from Sinch Engage?
At Sinch, we’re pioneering the way the world communicates by empowering businesses of all types with mobile messaging solutions that drive results.
Sinch Engage aligns our offerings more closely with our promise to deliver advanced, reliable, and scalable tools for mobile customer engagement. Our new identity reflects every business’ primary communications goal – to engage with their customers.
Ultimately, we want to empower you to take customer communications to the next level, ensuring you have everything you need to build strong, lasting connections.
Whether you’re using messaging for marketing purposes, delivering informational updates, or providing someone with support, each interaction is an opportunity for positive engagement. Sinch Engage is here to support that goal.
Maybe you came here looking for basic SMS solution for text messaging. You’ll find that and even more when you sign up for Sinch Engage.
“At Sinch, we understand that every business needs the ability to reach customers and prospects on the channels where people prefer to have conversations. We’re proud to be building Sinch Engage as a versatile mobile messaging platform that goes far beyond SMS communications. You can rely on Sinch Engage to help you create and deliver everything from essential customer updates to powerful promotional campaigns. This rebranding is just the beginning of many good things to come.”
Suhani Mahajan, VP of Marketing, Sinch Engage
What’s new in Sinch Engage?
Maybe you came here looking for basic SMS solution for text messaging. You’ll find that and even more when you sign up for Sinch Engage. Our platform is designed to make every message count.
Here are some of the features we’re including in the all new Sinch Engage:
Expanded messaging channels
Go beyond basic texting with RCS – the future of native messaging. Plus, you’ll gain the ability to send richer, more interactive experiences in channels like WhatsApp to help you meet your customers where they’re already spending time… on their mobile devices.
Advanced automation tools
Streamline your customer interactions and boost efficiency with enhanced automation capabilities. That includes ways to provide your customers with answers faster and more efficiently.
Deeper integrations
Connect customer communications with the systems you already have in place. Sinch Engage easily integrates with many of the best CRM, ERP, and marketing automation platforms. That makes optimizing your workflows and enhancing productivity a simpler process. Expand your reach without expanding your tech stack.
Enhanced analytics
Gain better insights into your messaging performance and make data-driven decisions to grow your business. With Sinch Engage, you’ll get the data you need so you can understand exactly what makes your messages engaging and the ROI your messaging strategy generates. That means continuous improvements for your business and the customer experience.
What does this mean for existing customers?
If you’re a U.S. customer of Sinch MessageMedia, you won’t notice any changes at all – at least not yet. While exciting developments are on the way, for now, your experience is staying exactly the same (even the branding).
Looking ahead: Our commitment to innovation
The introduction of Sinch Engage is part of our broader strategy to lead the next generation of mobile messaging. As the needs of businesses evolve, so will our platform – offering more ways to connect, engage, and deliver exceptional customer experiences. Whether you’re reaching out to customers, patients, or partners, Sinch Engage is designed to make every message count.
We’re excited to have you join us on this journey. Sign up for your free trial now and check out our Sinch Engage page if you want to learn more about how your new messaging partner can help you drive business success.
