Keep your customers up-to-date with safe and easy pick-up text messages.
Ecommerce has grown 5 years in the past 8 months. With more customers flocking to websites to buy online, a click and collect service is a game-changer for retailers.
Keep your customers informed on collection rules, opening hours and pickup times. Create better deeper connections and send personalised confirmations that are read and get cut through.
Integrate SMS into your systems to notify patients and staff about when it’s safe to collect medications. Ensure your staff and customers are protected with clear collection protocols.
Let customers text in their order and follow up with a summary, confirmation and estimated pick-up time. Build one-to-one communications to confirm dietary requirements and changes to orders.
More and more businesses across the board are on the uptake with Click and Collect offerings. That’s why it’s vital to keep customers notified about tracking, delays, and collection times for their orders. Find out how SMS can enhance this experience.