SMS for small businesses.

Text messaging helps you get closer to your customers by reaching them where they spend their time, on their mobile phones.

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Start texting in minutes.
Our simple user interface ensures you’re up and running in minutes, so you can start texting your customers today.

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Do more business.
SMS means you’re always open for business — automated responses work for you, even when your business is closed.

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Improve customer service.
Two-way texting turns your message into a conversation to quickly solve customer concerns, get feedback, and boost engagement.

Our customers get results.

$4,000

Tommi Skin sold $4,000 of merchandise online from their first SMS marketing campaign

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80%

On average, over 80 percent of clients responded to SMS reminders sent by RSPCA ACT

100%

Buy Contacts Online doubled the effectiveness of their abandoned cart strategy by using SMS

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How SMS can help your business.

Easily send text marketing campaigns, improve customer service with two-way messaging, and reduce time spent on admin tasks.

Provide unmatched customer support.

Let customers know you are only a text message away. Use a dedicated phone number so you can manage multiple conversations in real-time within our online portal. Create exceptional experiences for both new and existing customers.

Send text message marketing campaigns.

With 98% open rates, text message marketing for small businesses is impactful, cost-effective, and easy to manage. Upload a list of phone numbers and start sending mass text promotional offers and abandoned cart reminders to lift conversions in a meaningful way.

Keep your staff members up to date.

You get 99% uptime and swift delivery, which makes SMS an effective solution for last-minute communications and updates. Use SMS for rostering and confirming shift availability, as well as sending out alerts and reminders.

Use our online portal or your existing software.

Send and receive text messages within our intuitive online inbox. Use our pre-made templates, build custom mobile landing pages, and gain insights from our reporting dashboard. You can also integrate SMS into your existing CRM tools.

Set and forget time-consuming tasks.

SMS automation allows you to save time without sacrificing personalisation. Set up auto-replies to better serve your customers. Tailor your messages by uploading contact lists with merge tags, like names, trackable links, dates, and more.

We play nice with others.

Salesforce
Mercury SMS provides Salesforce users the ability to send individual or bulk SMS messages to Leads and Contacts.

Construct your messages ad-hoc, or select a template with personalised fields. You can even set up automatic messages, such as a welcome text to new leads.

Learn more
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Shopify
Mercury SMS provides Salesforce users the ability to send individual or bulk SMS messages to Leads and Contacts.

Construct your messages ad-hoc, or select a template with personalised fields. You can even set up automatic messages, such as a welcome text to new leads.

Learn more
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HubSpot
Mercury SMS provides Salesforce users the ability to send individual or bulk SMS messages to Leads and Contacts.

Construct your messages ad-hoc, or select a template with personalised fields. You can even set up automatic messages, such as a welcome text to new leads.

Learn more
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Get a free trial.

Explore our online platform and its features to see how our SMS service can help your small business. Get a 2-week trial or speak to a specialist about your sending needs.

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Why choose us?

Why choose us?

We’re a global messaging provider that helps businesses of all sizes cut through the noise – we’re talking 98% open rates and 36% click-through rates.^ That kind of cut through. So it’s no wonder we’ve got thousands of customers worldwide and have been in the business for over 20 years.

^SimpleTexting, 2022 Texting & SMS Marketing Statistics.

Icon for Best-in-class platform.

Best-in-class platform.
  • Easy-to-use web portal.
  • No software to install.

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The numbers stack up.
  • 20+ years of industry experience.
  • 650+ million messages sent monthly.
  • 70,000+ global customers (across all our brands).

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Seriously connected.
  • 85+ third-party integrations.
  • Direct carrier connections.
  • On-shore delivery.

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Exceptional support.
  • 24/7 live chat and email support.
  • Free phone support, 5 days until late.
  • Local customer service.

“SMS is pretty easy, especially automated text messages. It’s just set and forget and you optimise as you go.”
Bethany — Co-founder, Tommi Skin