Two-way SMS


Use two-way SMS messaging to send and receive replies, follow up on responses with ease, and track who has responded and when.

Two-way SMS is great for businesses as it allows you to send messages to any network and receive replies back to your application.

Two-way text messaging can drive up engagement and enable effective communication. SMS with two-way messaging can be integrated into your business applications, allowing you to automate processes and increase efficiency.

Bulk two-way SMS messages save time yet enable individual responses.

A two-way SMS service is useful for:

  • Managing on-time appointment attendance
  • Confirmation of deliveries or reservations
  • Sending reminders to fill in timesheets or correct errors
  • Setting up emergency rostering to fill unforeseen gaps
  • Notifying employees and temp staff of available shifts
  • Customer surveys and feedback

Our two-way SMS gateway matches replies to specific messages sent so that you can keep track of responses at a glance. Called ‘message tagging’, this is a unique feature of two-way text messaging which tells your application exactly which outbound message corresponds to a given reply. This is especially important for transactional messaging applications.

Contact us to find out more about our two-way SMS solution.

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