Share article:

SMS alerts for easy, efficient group messaging

Image for SMS alerts for easy, efficient group messaging
SMS 101 3 min read | Sinch Messagemedia wrote in blog on August 15, 2019

When you need to deliver a message in a hurry to notify a large group of people in an instant, an SMS alert is the most effective communication channel at your disposal. Whether it’s communicating emergency evacuation information to residents of a small township about a bushfire threat, alerting casual staff members to a vacant shift which needs immediate filling, or notifying a customer that their order is ready for pick-up in your store, SMS alerts can help you get your message out to those who matter in the most direct manner possible.

Reliable, low-cost and instantaneous, SMS alerts can help you realise significant gains in the efficiency and effectiveness of your organisation’s communications, saving you time and money while delivering superior outcomes to your clients, customers or stakeholders.

Emergency alert SMS: Reliability when it really matters

Emergencies often happen when you least expect, catching you and your organisation by surprise. This can lead to panic, miscommunication and costly mistakes as you rush to respond to events as they unfold. SMS alerts and notifications enable you to send instant text messages to pre-determined lists in the event of an emergency, ensuring vital information is received by all affected individuals while you focus on bringing the situation under control.

From notifying rural residents that a bushfire is fast approaching and sharing evacuation instructions to sending automated SMS messages to bank customers if their balance is overdrawn or alerting travellers of a delayed or cancelled flight, emergency alerts are a reliable and efficient method of communication. They are also more likely to be read immediately by recipients when it really matters.

  • Emergency alert SMS provides reliable and efficient method to communicate vital information to large groups of people in an emergency situation.
  • Text messages are more likely to be opened and read immediately by recipients, compared to other forms of communication.

Staff rostering SMS alerts: Fill your rosters for superior service

Managing staff is one of the more challenging aspects of running a business, which only increases as your workforce grows. Staff also fall ill, miss a shift or resign, sending you scrambling to fill gaps in your roster.

That’s where our MessageMedia staff rostering SMS alerts can play a very practical role, allowing you to immediately message a selected list of your staff, alerting them to a vacant shift. Staff simply reply ‘Y’ or ‘N’ depending on their availability. Once a member of staff replies ‘Y’, other individuals on that same list are sent a subsequent message, informing them that shift has been filled.

  • Send automated staff rostering SMS alerts to selected lists of staff members when a shift unexpectedly becomes vacant.
  • Staff members can reply ‘Y’ or ‘N’ depending on availability, with other members on that list immediately alerted once shift has been filled.

A versatile solution for all your communication needs

Best of all, our SMS alert service is an easy-to-use solution for communicating important information to a large group of people all at once. SMS alerts are a simple, text-based communication channel that requires little set-up and can be delivered via ubiquitous online technology. It’s versatile because SMS alerts can be received on any mobile handset (old or new) and are not necessarily dependent on a handset having an active internet connection.

Why waste time and money on mixed messages when we can help you communicate with those who matter most to your organisation in an instant?

Find out more about SMS alerts and notifications or contact us.


Ready to roll?

Image for Ready to roll?