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Reach with SMS for Zoho CRM.

Boost customer and lead conversion with quick SMS – all within Zoho CRM.

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There is an updated version of this page available on Sinch Engage

The Sinch SMS for Zoho CRM integration (previously Smooth Messenger) shown on this page now lives on Sinch Engage – with all the features you know and love. We continue to be a trusted, top-rated app for Zoho CRM texting.

Continue to use two-way conversational messaging and automated SMS and MMS, all fully synced with your Zoho CRM workflows. There are lots of new features and developments to be excited about: find it all on our most up-to-date pages for this integration.

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Learn more about Sinch SMS for Zoho Integration

Behold, the power of integrations.

Work more efficiently.

No more switching. Speed up your communications within a platform you’re already familiar with.

Stay on top of comms.

Keep an eye on all your conversations in one inbox. Reply to SMS and MMS messages on the go.

Reduce no-shows. Easy.

Set up automated SMS to send appointment reminders and follow-ups for unopened emails. And it’s on.

“This product and our relationship with the team has transformed the way we do business. I cannot endorse this product and team more highly.”

David Schwam

CEO, WellQor

The best bits of our Zoho CRM integration.

Send messages the way you want.

Choose a range of ways to send SMS from Zoho CRM. Templated message blasts, automated workflow messages or live SMS chat – it’s up to you.

Chat to customers in real time.

Get live pop-up notifications and use the intuitive text message feed to communicate with existing and prospective customers, right away.

Get to know your customers better.

Set up triggered, automated SMS workflows with a set of questions and responses to messages you’re likely to receive – and easily qualify leads. Create a short survey and get more information.

Never miss an inbound SMS.

Get push notifications via the mobile app, emails, tasks, sales signals. You can be super responsive within your SMS integration with Zoho CRM.

Reply on the go.

Send and receive SMS using our Android and Apple iOS apps (currently in beta). All replies sync with Zoho CRM.

Check out some popular ways to use SMS for Zoho integration.

Outbound messages.

Send text messages with the easy-to-use, natively integrated platform. Keep track of all your messages in your CRM with the companion mobile app.

Inbound SMS and MMS.

See replies instantly appear in your CRM and in the companion mobile app. Easily communicate with your customers on the go.

Bulk messaging.

Send templated SMS messages to thousands of contacts, or a one-off SMS. Plus, send automated drip SMS campaigns and appointment reminders.

Opt-outs.

Keep your mailing list up-to-date, with no admin needed at your end. Customers can reply STOP at any time to opt out of receiving future marketing messages. Easy.

Dig into more ways to use SMS

Looking for support?

Want some help with SMS for Zoho CRM? Head over to our support site and you should find everything you need.

Get support documentation