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Attract with SMS for Microsoft Dynamics.

Better engage with your customers, save time, and stay organized with automated SMS – all within Microsoft Dynamics.

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There is an updated version of this page available on Sinch Engage

The Sinch SMS for Microsoft Dynamics integration (previously MessageMedia’s Dynamics connector) shown on this page now lives on Sinch Engage – with the same features and more to come.

Continue to send SMS at scale, trigger messages from workflows, and track two-way conversations directly inside Dynamics. We’re working on new updates and enhancements to Sinch SMS for Dynamics: find it all on our most up-to-date pages for this integration.

Go to Microsoft AppSource

Learn more about Sinch SMS for Dynamics

Behold, the power of integrations.

Hit the ground running.

Set up in mins and engage customers and prospects in real-time, without leaving Microsoft Dynamics.

Keep your leads engaged.

Increase engagement and prospect follow-up with automated time-based SMS, so leads don’t turn cold.

Skip manual tasks.

Save time with automated SMS comms and build SMS workflows that send text messages automatically.

“Sinch MessageMedia was so easy to set up, and we really enjoyed being able to ask questions to real people. The transition from our previous supplier was seamless. Very happy!”

Kristy Mckenzie

Founder, Salon Pay

The best bits of Microsoft Dynamics SMS.

Reach everybody with bulk campaigns.

Send SMS from Dynamics CRM to prospects and customers in bulk. Keep them engaged with personalized templates – and boost sales.

Simplify with automated SMS messaging.

Use Dynamics 365 marketing automation to create triggers and send real-time notifications, billing and payment reminders, and support ticket updates – so you don’t need to lift a finger.

All data at your fingertips.

Keep track of your SMS communications, phone calls, emails, and notes – all visible on your Entity’s Timeline. Take your customer and communication data with you on the go via the Microsoft Dynamics mobile app. Easy.

Stay on top with two-way conversations.

View all your conversations in one place to engage in real-time communication for a better experience. See your entire chat history, or choose just unread messages for a cleaner view.

Check out some popular ways to use Microsoft Dynamics CRM text messaging.

Accelerate your
sales cycle.

Follow up with leads via SMS and provide a link to your website or calendar. This helps keep the conversation going.

Deliver, track, and
delight.

Keep customers informed, reduce lost packages, and ensure parcels are delivered with SMS for delivery tracking.

Top notch customer
support.

Reduce call waiting times by providing customers with two-way conversational messaging with your support team.

Marketing SMS
campaigns.

Better connect with customers via personalized SMS to add another layer to your campaigns – built into one workflow.

Dig into more ways to use SMS

Looking for support?

Want some help with SMS for Microsoft Dynamics? Head over to our support site and you should find everything you need.

Get support documentation