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Expand with SMS for BigCommerce.

Keep up with your customers – on a platform that keeps up with you. Reach them with ease, wherever they like to chat.

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Did you hear? MessageMedia is rebranding to Sinch Engage 🎉

This integration is now supported by Sinch Engage, the same easy, secure, all-in-one messaging platform we’ve always been—but better. This page is no longer being updated, so visit our new website for the latest information on this integration and more. We have many new features and updates!

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Behold, the power of integrations.

Market where they shop.

Almost half of online buys are made on mobile – BigCommerce SMS marketing puts your messages there too. Genius.

Lift sales. Build loyalty.

Use SMS to automate abandoned cart nudges, send personalized campaigns, or VIP promos – all in one place.

Take out the guesswork.

See all your data at a glance, so you know what’s working and where to invest more. We’ll do the numbers, you do you.

^{^}Adobe, 2022 Holiday Shopping Results.

“I was amazed at the difference in open rates, engagement, and click-throughs. It’s so instant. The minute after I send an SMS, you can see revenue from our website spike. It’s crazy.”

Nikki Barnett

Head of Marketing and Sales, Hamper Emporium

The best bits of BigCommerce SMS.

Add on features as you need them.

Start with what you need, then get more advanced customer engagement features as you grow. Best fit forever.

Everything on one portal.

No switching things around or logging in to different sites. Build better shopper experiences with our web portal.

Use Chatbox for list building and support.

Capture opt-in consent and move website chat conversations to mobile with Chatbox to SMS. Automate and win – effortlessly.

One inbox for SMS, socials, and more.

Chat to customers where it suits them most. Easily connect on WhatsApp, Facebook Messenger, and more.

Check out some popular ways to use the BigCommerce integration.

Reporting for
the win.

Tune into your SMS campaigns ROI. Figure out what’s delivering value and boost your online business.

Deliver a smooth
experience.

Effortlessly send BigCommerce out of stock messages, order messages, and keep your customers updated.

Lure customers
back.

Turn carts into buys or nudge a reorder. Bring customers back with well-timed automatic reminders.

Take engagement
further.

Grow loyalty and your marketing ROI by crafting and sending personalized, omnichannel campaigns.

Dig into more ways to use SMS

Looking for support?

Want some help with SMS for BigCommerce? Head over to our support site and you should find everything you need.

Get support documentation