Sinch MessageMedia is now Sinch Engage! Same product, new name — Secure, robust, and with RCS capabilities. Get ready for more innovation ahead.
Learn more.

Home > integrations > Epic Systems HR

SMS for Epic MyChart.

Enhance patient care and engagement through automated text communications.

There is an updated version of this page available on Sinch Engage

The Sinch SMS for Epic Systems integration (previously MessageMedia’s Epic connector) shown on this page now lives on Sinch Engage.

Keep using SMS for appointment reminders, patient communications, and workflow-driven notifications—seamlessly integrated with Epic. Even more updates are coming to Sinch SMS for Epic: find it all on our most up-to-date page for this integration.

Learn more about Sinch SMS for Epic

Behold, the power of integrations.

Real-time appointment reminders.

Facilities using SMS decrease no-shows, which cost the US healthcare industry more than $150 billion dollars per year.

Critical notification updates.

SMS is a simple, automated method reminding patients to take vital medication at scheduled times.

Increase patient engagement.

Increase patient satisfaction and health outcomes by following up on in-person discussions.

The best bits of SMS for Epic MyChart.

Contact your patients directly.

MyChart, powered by Epic, provides patients with health coaching, education, and reminders to manage their health. Integration with SMS allows patients to directly ask questions or request referrals from health care professionals.

Two-way texting to confirm appointments.

Produce better health outcomes through higher patient attendance. Two-way texting allows patients to confirm, cancel, or reschedule appointments immediately.

Superior outpatient care.

Schedule messages at predetermined times without leaving Epic’s platform to remind patients about essential actions. Use text reminders to tell patients to take vital medications or complete a self-administered test.

Check out some popular ways to use SMS for Epic MyChart.

Appointment reminders.

Allow patients to confirm, cancel or reschedule appointments quickly reducing the number of empty appointments.

Billing and payments.

SMS payment reminders greatly increase the percentage of bills paid on time. Automate the entire process to reduce cost.

Patient alerts and notifications.

Keep everyone informed – staff, customer or teams – instantly and reliably with messages that get through at the right time, every time.

Feedback and surveys.

Improve your business with patient feedback via surveys and respond to patient issues proactively with SMS.

Dig into more ways to use SMS