Using SMS has increased business efficiency, improved appointment attendance, reduced costs and better customer service.
GoConcierge’s clients can focus on delivering a superior guest experience without wondering if guests receive vital communications.
Utilising SMS rostering, agency costs are down by 20 percent, and time is spent helping residents instead of calling around to fill shifts.
SMS has supported AIPT’s business growth through assistance with customer service levels, with students preferring to communicate via text.
The addition of SMS4Act! has led to time savings of ‘hundreds of hours’ as trainers can send messages to individual or entire groups.