Send email to SMS to anyone, anytime

If you have access to email and are signed up to a SMS provider, you can start sending text message broadcasts.

Whether you’re on the go and don’t have time to get onto the portal or need to distribute the power of this channel among a larger team or organisation, email to SMS can provide a simple, time-saving solution for your communications.

 

Try email to SMS for free!

Sign up for a free trial and get 25 free texts to send via email right away. No credit card required.

Sign up now

NOTE: When you’ve registered for your free account, follow our Email to SMS support article to enable the feature.

What is email to SMS

Email to SMS is a basic, practical SMS service that allows businesses to send an SMS message from any email client, anywhere in the world, with no additional software required.  

Email to SMS MessageMedia

Using the SMTP (Simple Mail Transfer Protocol) and our SMS API (application program interface), emails sent from Email to SMS enabled addresses are converted into an SMS format when they are passed through our Email to SMS gateway using the recipient’s phone number.

MessageMedia’s SMS gateway recognises most email platforms and works with them to convert and transmit your message by routing them through the best pathway to get to your recipient as fast as possible. 

Who uses email to SMS

It is a simple solution designed for an interesting range of uses cases: 

  • One-time messages or single-user alerts.

Let’s say your sales agent has been having lots of trouble getting in touch with a particular client via email. Give them the ability to send one-off text messages to their client without ever having to leave their inbox.

  • Increase the productivity of internal staff

We’ve all sent an email that got misplaced, leaving the work undone. Give staff the option of sending an email (lower priority) or an SMS (higher priority) to a colleague if they need something done fast. It works because SMS has 8X the response of email.

  • Large and complex businesses who need to share access to the platform  
     
  • Distributed networks

If your organisation has tiered networks like schools with classroom micro-communities. Giving teachers the ability to send email to SMS texts can help foster better relationships, especially in a crisis or in the long-term. Teachers can localise and personalise communications to parents and students from the ease of their inbox. Other examples where this could work: 

  • Non-profit organisations with volunteer groups  
  • Clinics with multiple GPsdoctors or specialists 
  • Multi-brand businesses
     

For lots of staff at small service businesses who are already doing most of their communications through email, this may be the perfect addition for you. Don’t fret about having to train staff up in yet another software application. Enable the Email to SMS service, and simply teach staff how to send SMS replies or confirmations through email. Great for: 

  • Salons, hairdressers, beauty therapists 
  • Hospitality venues like bars, restaurants, cafes 
  • Fitness businesses like gyms, studios, therapists  
  • Current software integration

Add SMS functionality to an application you’re already using that has email sending capability 

The benefits of sending email to SMS

  • Saves time – one of its best benefits! We can all access emails in our professional lives. By short-cutting  SMS portal, you can make it even easier on yourself to send a quick SMS broadcast.
  • Shared power – no need to deal with a gatekeeper. With the right authorisation and task, anyone within your business can access the power of SMS to speed up processes and enhance task completions.
  • It’s easy – like writing a text message, we also all know how to compose an email. Once you’ve tested it out a few times, you’ll get the hang of it and it’ll be even easier than sending a text message in no time.
  • Cost-effective – it costs the same as SMS sent by the web portal, and will likely save your business some resources, and staff time too.
  • Streamline workflows – no new software required, as SMS can be sent by most email programs like Outlook, Gmail, Proton and Zoho.
  • Customer engagement – in the fight for personalisation and authenticity, it seems like a no brainer to allow users with closer ties to recipients to have access to SMS capabilities through email. This may help build better engagement and trust like we see with education providers giving teachers access to SMS through email.
  • Versatility – allows you to send messages to mobiles and landlines (landline SMS messages are converted from text to voice).
  • Trackable – provides an audit trail as you can record all messages sent and received through your email server. 

How do you send an email as a text

1. Before signing up with an account, make sure you have 2 – 3 emails on hand, as well as 2 -3 mobile numbers to test email to SMS. They can be yours, or your colleagues but you must be able to access to read/to confirm/to send from them easily.

2. Now, sign up for an account with an SMS gateway provider. You can sign up for a free account with MessageMedia and get 25 free credits right away to test Email to SMS.

Sign up for free to MessageMedia for Email 2 SMS

3. For the rest of this example, we’ll be using MessageMedia platform to show you how to enable the Email to SMS function. However, when signing up with your SMS provider of choice, you should ask exact details on how to enable it yourself.

4. Make sure that when the function is enabled, you request that the emails you have collected for testing, or ones that you want to use are added to the allowed email addresses and domain listing under the function within the portal. You can check this by entering into the portal, and navigating to the Email to SMS page under Configuration under the left-hand vertical navigation.

5. Once you click add, a pop-up form should come up allowing you to add registered emails and domains. Now, you’re ready to send! Open your email, and start to compose your SMS.

Tips: 

  • Make sure that you use {end sms} or {end} at the end of your SMS message, otherwise, your email signatures will be sent in the SMS.
     
  • You can write your message in the subject line of the email or in the body of the email. If you write the entire message in the subject line, make sure to add {end sms} or {end} at the end of your subject line, or at the top of the body email.
  1. Are you ready to send? Now it’s time to enter your sender’s mobile phone number into the To: or CC: email boxes, the same way you do when sending an email. We recommend testing this by first using your own mobile number.
  • If you live in Australia, make sure you to add +61 at the beginning of the number, and eliminate the beginning 0. For example, if your number is 0418719130 – change it to: 61418719130. 
  • If sending from a landline, make sure to include the area code.  For example, if you were in NSW, and the number is 1234 5678, you would change it to 02 1234 5678. 
  1. Depending on your provider, they will supply you with a gateway address that comes after the number to complete the full email address.
  • For example, MessageMedia’s is @e2s.messagemedia.com . Therefore, putting it all together, your recipient’s new email address becomes: 61418719130@e2s.messagemedia.com 
  1. Is it time to hit send first? If you’re sending to more than one person’s mobile add these in by first converting them to the address above. Delineate between addresses by separating each with a semi colon (;). Now you’re ready to hit send!
  1. Give it a few seconds, and check that the message was delivered correctly to the number. 
  2. What happens if your recipient tries texting back? Try doing it yourself. All replies will be delivered to your portal’s inbox, and can easily be replied to there.
 

Try email to SMS for free!

Sign up for a free trial and get 25 free texts to send via email right away. No credit card required.

Sign up now

NOTE: When you’ve registered for your free account, follow our Email to SMS support article to enable the feature.

Further tips, future reading

  • Standard SMS messages are character-limited, so ensure your character count is 160 characters or less including the subject and/or body text. We recommend you use the word count feature available in most email packages to check the length of your message. (In Outlook this can be found in the Tools dropdown menu.) 
  • Long text (greater than 160 characters) is available, but must be requested from your provider. In this instance, the message is concatenated (or strung together) and sent as one message to the mobile phone. 
  • If you are sending a text message from an email inbox to a landline and you are asking the message recipient to call a number, you will need to put spaces between each of the numbers in your written message: for example, 0 2 1 2 3 4 5 6 7 8 – this will ensure the number is read out as individual digits as opposed to a whole number (212,345,678). 

Sending online SMS through email is a great way to start sending text messages online, especially for those who are novices to our platform. Enabling this function for your business will ensure greater productivity and more resources you can put elsewhere. 

Make sure to also check out other helpful features of SMS including:


Ready to go?


The easiest way to send engaging
messages to your customers

Start messaging for free