Messaging features

Powerful features, impressive reach.

Make texting customers a breeze. Have two-way conversations, add personalization, or track your engagement. Access lots of handy features and take your messaging to the next level – in a snap.

Discover features that make cutting through easy.

Conversational messaging.

Building strong connections doesn’t have to be hard. Chat with your customers on the channel they love, from one inbox.

Personalize your messages.

A personal touch goes a long way – and it doesn’t stop at FirstName. Hyper-target your audience and retain customers with ease.

Reach more people.

Ditch manual texting. Send one message or a thousand in just a few clicks. Automate your processes and save time.

Send from a dedicated number.

Show your customers you’re legit with a number they can recognize. Avoid spam filters and increase conversion. Win win.

Engagement tracking.

Unlock the full potential of your data. Use the insights to create personalized customer experiences – and you’re right on target.

Team management.

Easily manage accounts across locations, hand off tasks between teammates, and work together in an online portal.

  • Assign conversations
  • Subaccounts
  • User permissions

For developers.

Accelerate development with advanced tools designed for you. Build messaging into your software, or trigger workflows from your tech stack. 

Message on the go

Take your inbox with you on the mobile app.

multichannel inbox UI

Integrate with the tools you already use.

Integrations and MessageMedia logo