Learn how to ramp up communications and stand out in the ecommerce space with our webinar on the top communication trends and predictions for 2021.
Here are our key takeaways:
- Consumers are looking for relevant and personalized content when it comes to communication from retailers, so it’s critical to use data to inform your communication strategy
- Buying behaviors are changing and have been accelerated through 2020. Examine your marketing and communication strategy to ensure you are where your customers are
- Consistency is key! With the boundaries of online and offline continuing to blend, it’s important to offer a consistent experience to your customers, regardless of whether they are in your physical store or on your eCommerce store
Recorded: 11th March 2021