Communication trends and predictions coming into 2021

Learn how to ramp up communications and stand out in the ecommerce space with our webinar on the top communication trends and predictions for 2021.

Here are our key takeaways:

  • Consumers are looking for relevant and personalized content when it comes to communication from retailers, so it’s critical to use data to inform your communication strategy
  • Buying behaviors are changing and have been accelerated through 2020. Examine your marketing and communication strategy to ensure you are where your customers are
  • Consistency is key! With the boundaries of online and offline continuing to blend, it’s important to offer a consistent experience to your customers, regardless of whether they are in your physical store or on your eCommerce store

Recorded: 11th March 2021

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