Enhance patient care and engagement through automated text communications
Engage your patients with effective two-way messaging without leaving your Epic MyChart platform.
MyChart, powered by Epic, provides patients with health coaching, education, and reminders to manage their health. Integration with SMS allows patients to directly ask questions or request referrals from health care professionals.
No shows cost the health care industry an estimated $150 billion dollars per year. Produce better health outcomes through higher patient attendance. Two-way texting allows patients to confirm, cancel, or reschedule appointments immediately.
Schedule messages at predetermined times without leaving Epic's platform to remind patients about essential actions. Use text reminders to tell patients to take vital medications or complete a self-administered test.
Looking for ways to streamline your business and increase patient engagement?
Allow patients to confirm, cancel or reschedule appointments quickly reducing the number of empty appointments.
SMS payment reminders greatly increase the percentage of bills paid on time. Automate the entire process to reduce cost.
Keep everyone informed – staff, customer or teams – instantly and reliably with messages that get through at the right time, every time.
Improve your business with patient feedback via surveys and respond to patient issues proactively with SMS.
In a study of 35, 000 physician reviews, 96% of complaints were linked to poor customer service from physicians or office staff.
Use secure and effective text messaging to ensure patients understand their treatment and to manage their conditions.
Learn how including SMS communications as part of your omnichannel strategy can deliver effective long-term patient engagement.