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Enhance customer communications with SMS/NetSuite integration
Harness the power of text messaging. Integration with NetSuite makes it simple to set up one- and two-way SMS for any situation your business requires.
Contact us to find out how!
Improved customer services
Send order status updates, shipment notifications and post-sales surveys.
Targeted marketing campaigns
Drive revenue with lead follow-up, offers, promotions and lead assignment.
Billing
and
payments
Automated or ad hoc billing reminders and collection alerts for better cashflow.
“We find text messaging from the NetSuite platform is a great means of communication because it’s so reliable and the automation saves so much time”
All from within one platform
Engage with customers via two-way messaging without leaving the NetSuite platform. Send to a single recipient or a list, with everything tracked in your activity log. Pull in saved message templates, and use automatic footers to ensure ‘opt out’ compliance.
Drive higher conversions and loyalty
Improve engagement in each campaign with multiple channels, touchpoints, and personalised messages that get cut-through. Use NetSuite Saved Search to set up recurring batch sends, or simply schedule messages for delivery at your preferred time.
Automate and streamline communications
Use SMS templates for messages you use on a regular basis, which includes mail merge-type functionality for greater personalisation. There’s also the ability to set up recurring daily/weekly/monthly batch messages based upon specific criteria you set using a NetSuite Saved Search.
Measure and record results
Understand which content is delivering results by tracking customer engagement for each call-to-action across every channel. All messages sent or received are recorded in the same record log.
Case Studies
Fast growing retailer TISSINI uses NetSuite SMS integration
A fast growing retail business needs reliable communication, and TISSINI achieved this with SMS integrated with NetSuite.
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NZME grows audience with SMS and desktop platform
An SMS platform is helping this media company achieve its primary goal of increasing audience number.
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Automated texts cut payment handling costs by 30 percent
Using SMS enabled ServiceSeeking.com.au to recoup failed payments faster, more easily, and cut handling costs by 25 to 30 percent.
Read more
