Save time and money while delivering better patient outcomes. Integration with Epic provides the healthcare industry efficiency and customer service improvements through SMS.Contact us to find out how!
Facilities using SMS decrease no-shows, which cost the US healthcare industry $150B per year.
SMS is a simple, automated method reminding patients to take vital medication at scheduled times.
Increase patient satisfaction and health outcomes by following up on face-to-face discussions.
MyChart, powered by Epic, provides patients with health coaching, education, and reminders to manage their health. Integration with SMS allows patients to better manage their health conditions, as well as directly ask questions or request referrals from healthcare professionals.
No-shows cost the healthcare industry an estimated $150 billion per year. Produce better health outcomes through higher patient attendance. Two-way texting within the Epic platform allows patients to confirm, cancel, or reschedule appointments immediately.
Schedule messages at predetermined times without leaving Epic’s platform to remind patients about essential actions. Use text reminders to tell patients to take vital medications or complete a self-administered test. Delivery verification gives medical practitioners peace of mind.
A study at the University of Washington found that in 85% of experiments, text message reminders for health care services improved patient medical compliance and in 86% of experiments text message reminders increased appointment attendance, which is significantly higher than other channels.
Integrated SMS capability streamlines customer communication for appointment confirmation, customer service and marketing.Read more
Utilising SMS rostering, agency costs are down by 20 percent, and time is spent helping residents instead of calling around to fill shifts.Read more
To meet strict service level agreements, this company relies on SMS text messaging for urgent service-related communications.Read more