Rich Communication Services (RCS) delivers enhanced messaging capabilities, driving higher response rates and improved customer engagement.Register your interest
Track click-through rates and other interactions to fully understand your return on investment (ROI) and optimize your messages.
A branded interactive, app-like experience and advanced functionality without the development and maintenance costs of an app.
Sender profile includes website and contact details, ensuring customers can trust the source of communications received.
consumers who find RCS
prefer fewer apps on their phone
RCS takes the best of SMS messaging and adds the best of OTT messaging for functionality that benefits your business and an experience your customers will love.
RCS combines all the best parts of carrier-delivered messaging, such as ubiquity and exceptionally high read rates. RCS has all the features your customers love about OTT messaging, such as read receipts, guided responses, images, rich cards and carousels.
Take your communications to the next level with messages displayed in your business’s colors with your logo displayed prominently.
Each customer interaction within RCS provides valuable insights. Know when messages are delivered, read or buttons are clicked. Available on our API or via analytics and reporting on our web platform. Enjoy the benefits of measurable results and A/B testing.
RCS introduces elements to your messaging that enable your customers to enjoy an interactive, app-like experience.
Find out when your message has been successfully delivered and when your recipients have opened your message.View feature
Steer the conversation in a desired direction, whether that’s more sales, customer support or gathering feedback.View feature
Customers can swipe horizontally to view high resolution images and other details for selection.View feature
Create visually exciting messages with high resolution images, videos and much more.View feature
Provide customers peace of mind with clear and authorised verification.View feature
Tell your story visually with high resolution images, videos and GIFs.View feature
Resolve the customer’s query quickly by guiding the conversation and suggesting possible responses.View feature
Keep the conversation flowing naturally by knowing when the other party is typing a reply.View feature
Dramatically improve brand recognition by adding your own branding, such as custom colours and logos.View feature
Save time by writing your message once, saving, and then re-using it as often as you need.View feature
Personalise your messages to customers for a friendlier impression using mail merge style.View feature
Webhooks allows your application to receive real-time notifications of messaging events that occur on the MessageMedia platform.View feature
Ensure information is coming from verified sources and protect your system from unwanted data.View feature
RCS doesn’t require that your customers download third-party apps, set up user accounts or sign in to those accounts.View feature