Features of our messaging platform

The essentials

• Automated replies

  Send auto-replies to your inbound messages. Configure different responses based on keyword triggers.

• Bulk SMS

  Send a million messages at once. Upload a list of recipients to our portal and broadcast SMS marketing campaigns.

• Dedicated numbers

  Build trust and consistency with your contacts by sending your messages from one mobile number.

• Toll-free text messaging

  Send and receive SMS by text-enabling your toll-free number, or get a brand new 800 number.

• Dedicated short codes

  Make it easy for your customers to remember you by using a dedicated 6-digit short code.

• 10-digit long codes (10DLC)

  Send high volumes of A2P text messages with a commercial 10DLC.

• Text to landline enablement

  Allow customers to send and receive text messages using your landline phone number.

• Email to SMS

  Send and receive SMS via email, so you can continue texting recipients or groups from wherever you are.

• SMS personalisation

  Personalize your messages for a friendlier impression using mail merge style with multiple fields.

• Two-way SMS

  Send and receive messages globally. Receive replies to your real-time inbox in our web portal or via an API.

• Web SMS

  View inbound text messages and reply directly from our real-time web-based inbox, also known as The Hub.

• Short trackable links

  Shorten your URLs to 22 characters and track every interaction by recipient with our automatic link shortener.

• Use your business number

  Add your business landline phone number to our portal to use as a sender ID so your customers know its you.

• Global reach

  Send international SMS to anyone; MessageMedia is connected with global carriers around the world.

• Scheduled messaging

  Set a specific date and time to send your message, so you catch your audience at a time that works best for them.

Features that take your messaging to the next level

• Social sending

  Avoid disturbing customers out-of-hours by limiting messaging to 8 am to 6 pm (or set your own hours).

• Webhooks

  Receive real-time notifications of messaging events that occur on the MessageMedia platform.

• Text-to-voice

  Text-to-voice automatically converts text messages into speech for landlines, so your audience gets the message.

• Sub accounts

  Organize your users — or application usage — into sub accounts to manage multiple teams or applications at once.

• Contact management

  Bulk upload your contacts and divide them into custom groups. Sync your contacts with sub accounts.

• Unicode character converter

  Let us know if you wish to turn on transliteration so you're not billed for accidental unicode characters or emojis.

• Metadata

  Add data to messages that can be interpreted and processed to reveal more information about the message.

• De-duplication

  Let us know if you'd like us to block duplicate (exact match) messages sent within a 24-hour window.

• Delivery receipts

  Get free delivery receipts so you know when your message made it to the handset, or if a number is invalid or disconnected.

• Enterprise webhooks

  Ensure you're receiving real-time information from verified sources and protect your system from unwanted data.

• Familiar sender

  Have all of your messages — as well as your replies to your customers — appear from the same "familiar" phone number.

• Long messages

  Write long text messages (above 160 characters) and receive a credit cost estimate before you hit send.

Features that give expert-level control

• Import contacts

  Easily import your contact list in seconds. Include additional info such as name, email, and custom fields.

• Call forwarding

  Upgrade your dedicated number so customers have the option to call you. Forward incoming calls to any number you choose.

• Customizable templates

  Save time by writing your message once, saving, and then re-using it as often as you need. Set limits on who can edit.

• Multi-user privileges

  Assign administrators, advanced users, or basic users to control who can make certain changes in your account.

• Unsubscribe links

  Stay spam compliant and keep your message brief by including a short trackable unsubscribe link for one-click automatic opt outs

• Custom fields

  Add custom data fields to your contacts, so you can merge multiple fields into your message template.

• Activity log

  See which team member has logged in, uploaded contacts, added services, or sent an SMS campaign.

• Customer segmentation

  Add certain contacts into multiple groups based on tags for granular control and segmentation.

• Message notifications

  Enable notifications via email or text so you are alerted when you receive a new message in your inbox.

• Configurable SMS limits

  Set daily or monthly SMS credit limits for your account, or a sub account, to manage your spending.

• Two-factor authentication

  Set up secure log on by having a code sent by text message, helping to ensure your messages are kept safe.

• Desktop alerts

  Enable desktop notifications so that you hear a sound when you receive a new message in your inbox.

The essentials

• Bulk landing pages

  Send a million pages at once. Upload a list of recipients to our portal and broadcast campaigns.

• Dedicated numbers

  Build trust and consistency with your contacts by sending your messages from one mobile number.

• Toll-free text messaging

  Send and receive SMS by text-enabling your toll-free number, or get a brand new 800 number.

• Dedicated short codes

  Make it easy for your customers to remember you by using a dedicated 6-digit short code.

• 10-digit long codes (10DLC)

  Send high volumes of A2P text messages with a commercial 10DLC.

• Text to landline enablement

  Allow customers to send and receive text messages using your landline phone number.

• Personalization

  Personalize your landing pages to customers for a friendlier impression using mail merge style with multiple fields.

• Two-way messaging

  Send and receive messages globally when using a virtual number. Receive replies in our web portal or via an API.

• Web interface

  View inbound text messages and reply directly from our real-time web-based inbox, also known as The Hub.

• Short trackable links

  Track every interaction by recipient — you can see who visited your landing page and how often.

• Global reach

  Send international landing pages to anyone. MessageMedia is connected with global carriers around the world.

• Scheduled messaging

  Set a specific date and time to send your message, so you catch your audience at a time that works for them.

• Social sending

  Avoid disturbing customers out-of-hours by limiting messaging to 8 am to 6 pm (or set your own hours).

• Webhooks

  Receive real-time notifications of messaging events that occur on the MessageMedia platform.

• Sub accounts

  Organize your users — or application usage — into sub accounts to manage multiple teams or applications at once.

• Contact management

  Bulk upload your contacts and divide them into custom groups. Sync your contacts with sub accounts.

• Reporting and analytics

  Set up and export scheduled reports to get insights from engagement metrics, open rates, unsubscribes, and more.

Features that take your messaging to the next level

• Metadata

  Add data to messages that can be interpreted and processed to reveal more information about the message.

• Delivery receipts

  Get free delivery receipts so you know when your landing page made it to a handset, or if a number is disconnected.

• Familiar sender

  Have all of your landing pages — as well as your replies to your customers — appear from the same "familiar" phone number.

• Import contacts

  Easily import your contact list in seconds. Include additional info such as name, email, and custom fields.

• Call forwarding

  Upgrade your dedicated number so customers have the option to call you. Forward incoming calls to any number you choose.

• Customizable CTA

  Add trackable buttons to your landing page with your choice of call-to-action: visit website, book now, call, or email.

• Multi-user privileges

  Assign administrators, advanced users, or basic users to control who can make certain changes in your account.

• Unsubscribe links

  Stay spam compliant and keep your message brief by including a short trackable unsubscribe link for one-click automatic opt outs

• Custom fields

  Add custom data fields to your contacts, so you can merge multiple fields into your message template.

• Activity log

  See which team member has logged in, uploaded contacts, added services, or sent a campaign.

• Customer segmentation

  Add certain contacts into multiple groups based on tags for granular control and segmentation.

• Message notifications

  Enable notifications via email or text so you are alerted when you receive a new message in your inbox.

• Configurable SMS limits

  Set daily or monthly SMS credit limits for your account, or a sub account, to manage your spending.

• Two-factor authentication

  Set up secure log on by having a code sent by text message, helping to ensure your messages are kept safe.

• Desktop alerts

  Enable desktop notifications so that you hear a sound when you receive a new message in your inbox.

The essentials

• Bulk MMS

  Send a million messages at once. Upload a list of recipients to our portal and broadcast MMS campaigns.

• Two-way messaging

  Send picture messages to Australia or the US and receive replies in our web portal or via an API.

• Web MMS

  View inbound text messages and reply directly from our real-time web-based inbox, also known as The Hub.

• Short trackable links

  Shorten your URLs to 22 characters and track every interaction by recipient with our automatic SMS URL shortener.

• International reach

  Send MMS to Australia and the United States; MessageMedia is connected with global carriers.

• Scheduled messaging

  Set a specific date and time to send your message, so you catch your audience at a time that works for them.

• Social sending

  Avoid disturbing customers out-of-hours by limiting messaging to 8 am to 6 pm (or set your own hours).

• Webhooks

  Receive real-time notifications of messaging events that occur on the MessageMedia platform.

• Sub accounts

  Organize your users — or application usage — into sub accounts to manage multiple teams or applications at once.

• Contact management

  Bulk upload your contacts and divide them into custom groups. Sync your contacts with sub accounts.

• Reporting and analytics

  Set up and export scheduled reports to get insights from engagement metrics, delivery rates, unsubscribes, and more.

Features that take your messaging to the next level

• Unicode character converter

  Let us know if you wish to turn on transliteration so you're not billed for accidental unicode characters or emojis.

• Metadata

  Add data to messages that can be interpreted and processed to reveal more information about the message.

• Delivery receipts

  Get free delivery receipts so you know when your message made it to a handset or if a number is disconnected.

• Long messages

  Write long content of up to 5,000 characters and include a bold subject line of up to 64 characters.

• Import contacts

  Easily import your contact list in seconds. Include additional info such as name, email, and custom fields.

• Multi-user privileges

  Assign administrators, advanced users, or basic users to control who can make certain changes in your account.

• Unsubscribe links

  Stay spam compliant and keep your message brief by including a short trackable unsubscribe link for one-click automatic opt outs

• Activity log

  See which team member has logged in, uploaded contacts, added services, or sent an MMS campaign.

• Configurable MMS limits

  Set daily or monthly MMS credit limits for your account, or a sub account, to manage your spending.

• Customer segmentation

  Add certain contacts into multiple groups based on tags for granular control and segmentation.

• Message notifications

  Enable notifications via email or text so you are alerted when you receive a new message in your inbox.

• Two-factor authentication

  Set up secure log on by having a code sent by text message, helping to ensure your messages are kept safe.

• Desktop alerts

  Enable desktop notifications so that you hear a sound when you receive a new message in your inbox.

The essentials

• Automated replies

  Send auto-replies to your inbound messages. Configure different responses based on keyword triggers.

• Bulk SMS

  Send a million messages at once. Upload a list of recipients to our portal and broadcast SMS campaigns.

• Two-way SMS

  Send and receive messages globally when using a virtual number. Receive replies in our web portal or via an API.

• Web SMS

  View inbound text messages and reply directly from our real-time web-based inbox, also known as The Hub.

• Short trackable links

  Shorten your URLs to 22 characters and track every interaction by recipient with our automatic link shortener.

• Global reach

  Send international SMS to anyone. MessageMedia is connected with global carriers around the world.

• Social sending

  Avoid disturbing customers out-of-hours by limiting messaging to 8 am to 6 pm (or set your own hours).

• Webhooks

  Receive real-time notifications of messaging events that occur on the MessageMedia platform.

• Text-to-voice

  Text-to-voice automatically converts text messages into speech for landlines, so your audience gets the message.

• Sub accounts

  Organize your users — or application usage — into sub accounts to manage multiple teams or applications at once.

• Contact management

  Bulk upload your contacts and divide them into custom groups. Sync your contacts with sub accounts.

Features that take your messaging to the next level

• Optimized routing

  Get continuous monitoring of carrier networks with automatic alternate routing in the event of outage or failure.

• Reporting and analytics

  Set up and export scheduled reports to get insights from engagement metrics, open rates, unsubscribes, and more.

• Unicode character converter

  Let us know if you wish to turn on transliteration so you're not billed for accidental unicode characters or emojis.

• Metadata

  Add data to messages that can be interpreted and processed to reveal more information about the message.

• De-duplication

  Let us know if you'd like us to block duplicate (exact match) messages sent within a 24-hour window.

• Delivery receipts

  Get free delivery receipts so you know when your message made it to the handset or if a number is disconnected.

• Long messages

  Write long text messages (above 160 characters) and receive a credit cost estimate before you hit send.

• Lookups

  Upload a list of phone numbers and find out which are invalid or disconnected to help you to clean your contacts.

• Import contacts

  Easily import your contact list in seconds. Include additional info such as name, email, and custom fields.

• Call forwarding

  Upgrade your dedicated number so customers have the option to call you. Forward incoming calls to any number you choose.

Features that give expert-level control

• Customizable templates

  Save time by writing your message once, saving, and then reusing it as often as you need. Set limits to who can edit.

• Multi-user privileges

  Assign administrators, advanced users, or basic users to control who can make certain changes in your account.

• Custom fields

  Add custom data fields to your contacts, so you can merge multiple fields into your message template.

• Activity log

  See which team member has logged in, uploaded contacts, added services, or sent an SMS campaign.

• Configurable SMS limits

  Set daily or monthly SMS credit limits for your account, or a sub account, to manage your spending.

• Customer segmentation

  Add certain contacts into multiple groups based on tags for granular control and segmentation.

• Message notifications

  Enable notifications via email or text so you are alerted when you receive a new message in your inbox.

• Two-factor authentication

  Set up secure log on by having a code sent by text message, helping to ensure your messages are kept safe.

• Desktop alerts

  Enable desktop notifications so that you hear a sound when you receive a new message in your inbox.