The ultimate guide to SMS

Texting has become a global phenomenon, with volume and frequency rising every year. We know text messaging is how people frequently communicate with friends and family, but did you know, more than 70% of consumers prefer to receive SMS from companies rather than other forms of communication?

SMS can deliver powerful results that help you achieve your business goals. It can help your business get closer to customers, offer better support, lower your admin costs and so much more.

As industry-leading SMS experts, we’ve seen thousands of SMS messages head out the door. Through our own research, as well as learnings from our customers, we know well what works and what doesn’t. We’ve compiled those insights to help your business get started.

This ebook is the definitive guide for business texting. Download it now to start creating mobile experiences that people love.

In this eBook, you’ll learn:

  • The what, where and why of SMS
  • Best practices for sending SMS
  • How to craft the best text messages
  • The ins and outs of integrations + SMS
  • Helpful info on SMS compliance
  • How to get started sending
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