Use Cases

13 February 2019

Enterprise SMS messaging

Business leaders everywhere are deploying MessageMedia’s enterprise SMS gateway to stay ahead of the competition. They’re automating workflows and OpEx savings. They’re getting new products and services into customers’ hands faster. And they’re tapping into new revenue streams and possibilities quickly, before competitors have time to answer the call.

We do more than deliver text messages. We are business leaders, just like you, and understand what it takes to stay ahead in highly competitive markets. We’ve worked with companies of all sizes — across industries and geographies — to identify business problems, innovate enterprise texting solutions, and see them through deployment. When you work with MessageMedia, you get a strategic partner who will work with you every step of the way to ensure that you get the most out of your enterprise SMS service.

Advantages of enterprise SMS integration with your business

Faster results

Ninety percent of text messages are read in 90 seconds. Enterprise SMS messaging beats email and direct mail on both open and response rates. It’s perfect for everything from marketing to billing notifications — any time your business depends on getting its message across quickly.

Automatic savings

MessageMedia’s SMS APIs make it easy to integrate text messaging into your administrative and call centre workflows to reduce inbound and outbound calls, as well as your staffing expenses. Send appointment reminders, billing and payment notifications, staff schedules, and more. The price of success is a lot lower when you add text messaging to your workflows.

Happier customers

With SMS CRM integration, you’re able to automatically send transaction and fulfillment notifications to customers to show that you’re on top of their business every step of the way. You can text marketing functionality to increase engagement and conversions or roll out new text-for-support services to streamline the support experience.

Sales growth

Enterprise text messaging enables you to combine the benefits of real time communications with a limited time offer to increase urgency and sales. Send price alerts, promotions, and exclusive content to customers and instantly drive more traffic to your website or stores.

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