{"id":11282,"date":"2021-12-01T12:49:06","date_gmt":"2021-12-01T11:49:06","guid":{"rendered":"https:\/\/messagemedia.com\/uk\/?post_type=legal&#038;p=11282"},"modified":"2024-08-14T16:02:12","modified_gmt":"2024-08-14T16:02:12","slug":"summary-of-changes","status":"publish","type":"legal","link":"https:\/\/messagemedia.com\/uk\/legal\/summary-of-changes\/","title":{"rendered":"Summary of changes"},"content":{"rendered":"<p><b><span data-contrast=\"none\">Important: We\u2019ve updated our Terms and Conditions<\/span><\/b><span data-ccp-props=\"{&quot;201341983&quot;:0,&quot;335551550&quot;:2,&quot;335551620&quot;:2,&quot;335559740&quot;:276}\">\u00a0<\/span><\/p>\n<p><span data-contrast=\"none\">From 11 October 2023, the terms within your Customer Contract will change. The updated terms will replace all previous versions where we have the right to update those terms from time to time.\u00a0 If you have a separate agreement with us for the use of our Services, these terms will not apply unless we have a right to update those terms from time to time.<\/span><span data-ccp-props=\"{&quot;134233117&quot;:false,&quot;134233118&quot;:false,&quot;201341983&quot;:0,&quot;335551550&quot;:6,&quot;335551620&quot;:6,&quot;335559685&quot;:0,&quot;335559737&quot;:0,&quot;335559738&quot;:0,&quot;335559739&quot;:0,&quot;335559740&quot;:259}\">\u00a0<\/span><\/p>\n<p><span data-contrast=\"none\">We have also updated our\u00a0<\/span><a href=\"https:\/\/messagemedia.com\/legal\/use-policy\/\"><span data-contrast=\"none\">Acceptable Use Policy<\/span><\/a><span data-contrast=\"none\">\u00a0and our\u00a0<\/span><a href=\"https:\/\/messagemedia.com\/legal\/privacy-policy\/\"><span data-contrast=\"none\">Privacy Policy<\/span><\/a><span data-contrast=\"auto\">.<\/span><span data-ccp-props=\"{&quot;335551550&quot;:6,&quot;335551620&quot;:6}\">\u00a0<\/span><\/p>\n<p><span data-contrast=\"none\">You\u2019ll find a short summary below.<\/span><span data-ccp-props=\"{&quot;134233117&quot;:false,&quot;134233118&quot;:false,&quot;201341983&quot;:0,&quot;335551550&quot;:6,&quot;335551620&quot;:6,&quot;335559685&quot;:0,&quot;335559737&quot;:0,&quot;335559738&quot;:0,&quot;335559739&quot;:0,&quot;335559740&quot;:276}\">\u00a0<\/span><\/p>\n<p><b><span data-contrast=\"none\">What\u2019s changing?<\/span><\/b><\/p>\n<p><span data-contrast=\"none\">We\u2019ve made the following key changes:<\/span><span data-ccp-props=\"{&quot;201341983&quot;:0,&quot;335559740&quot;:276}\">\u00a0<\/span><\/p>\n<ul>\n<li data-leveltext=\"\uf0b7\" data-font=\"Symbol\" data-listid=\"1\" aria-setsize=\"-1\" data-aria-posinset=\"1\" data-aria-level=\"1\"><span data-contrast=\"none\">Updated our\u00a0<\/span><span data-contrast=\"none\">Acceptable Use Policy<\/span><span data-contrast=\"none\">\u00a0to ensure that the policy clearly sets out our expectation with respect to how you may and may not use our services.<\/span><span data-ccp-props=\"{&quot;201341983&quot;:0,&quot;335551550&quot;:6,&quot;335551620&quot;:6,&quot;335559740&quot;:276}\">\u00a0<\/span><\/li>\n<\/ul>\n<ul>\n<li data-leveltext=\"\uf0b7\" data-font=\"Symbol\" data-listid=\"1\" aria-setsize=\"-1\" data-aria-posinset=\"2\" data-aria-level=\"1\"><span data-contrast=\"none\">Update to our\u00a0<\/span><span data-contrast=\"none\">Privacy Policy<\/span>\u00a0<span data-contrast=\"none\">to add more context about how to exercise your rights as required by certain new US privacy laws, provide for use of our mobile application and clarify sharing between our related companies.\u00a0<\/span><span data-contrast=\"none\">We have also included detail on where you can find more information about the sub-processors we have engaged.<\/span><span data-ccp-props=\"{&quot;201341983&quot;:0,&quot;335551550&quot;:6,&quot;335551620&quot;:6,&quot;335559740&quot;:276}\">\u00a0<\/span><\/li>\n<\/ul>\n<ul>\n<li data-leveltext=\"\uf0b7\" data-font=\"Symbol\" data-listid=\"1\" aria-setsize=\"-1\" data-aria-posinset=\"3\" data-aria-level=\"1\"><span data-contrast=\"none\">Consolidated the regional aspects of our terms, including clarification of which Sinch MessageMedia entity customers are contracting with as well as the applicable governing law, jurisdiction and nominated currency.<\/span><span data-ccp-props=\"{&quot;201341983&quot;:0,&quot;335551550&quot;:6,&quot;335551620&quot;:6,&quot;335559740&quot;:276}\">\u00a0<\/span><\/li>\n<\/ul>\n<ul>\n<li data-leveltext=\"\uf0b7\" data-font=\"Symbol\" data-listid=\"1\" aria-setsize=\"-1\" data-aria-posinset=\"1\" data-aria-level=\"1\"><span data-contrast=\"none\">Simplification of the notice periods we provide for when we update our terms and clarification of your rights where we take such steps.<\/span><span data-ccp-props=\"{&quot;201341983&quot;:0,&quot;335551550&quot;:6,&quot;335551620&quot;:6,&quot;335559740&quot;:276}\">\u00a0<\/span><\/li>\n<\/ul>\n<ul>\n<li data-leveltext=\"\uf0b7\" data-font=\"Symbol\" data-listid=\"1\" aria-setsize=\"-1\" data-aria-posinset=\"2\" data-aria-level=\"1\"><span data-contrast=\"none\">Clarification of when Early Termination Fee is and isn\u2019t payable.<\/span><span data-ccp-props=\"{&quot;201341983&quot;:0,&quot;335551550&quot;:6,&quot;335551620&quot;:6,&quot;335559740&quot;:276}\">\u00a0<\/span><\/li>\n<\/ul>\n<ul>\n<li data-leveltext=\"\uf0b7\" data-font=\"Symbol\" data-listid=\"1\" aria-setsize=\"-1\" data-aria-posinset=\"1\" data-aria-level=\"1\"><span data-contrast=\"none\">Included the terms on which may provide any professional services to you.<\/span><span data-ccp-props=\"{&quot;201341983&quot;:0,&quot;335551550&quot;:6,&quot;335551620&quot;:6,&quot;335559740&quot;:276}\">\u00a0<\/span><\/li>\n<\/ul>\n<ul>\n<li data-leveltext=\"\uf0b7\" data-font=\"Symbol\" data-listid=\"1\" aria-setsize=\"-1\" data-aria-posinset=\"2\" data-aria-level=\"1\"><span data-contrast=\"none\">Simplified our billing clauses including by inserting a standard late payment fee of 1.5% per month of the unpaid amount and included a right to apply indexation increases.<\/span><span data-ccp-props=\"{&quot;201341983&quot;:0,&quot;335551550&quot;:6,&quot;335551620&quot;:6,&quot;335559740&quot;:276}\">\u00a0<\/span><\/li>\n<\/ul>\n<ul>\n<li data-leveltext=\"\uf0b7\" data-font=\"Symbol\" data-listid=\"1\" aria-setsize=\"-1\" data-aria-posinset=\"3\" data-aria-level=\"1\"><span data-contrast=\"none\">Clarified that customers will be fully responsible any fraudulent, criminal, or malicious acts or omissions, breaches of security terms relating to API terms and failures to comply with our Acceptable Use Policy and International Sending Policy.<\/span><span data-ccp-props=\"{&quot;201341983&quot;:0,&quot;335551550&quot;:6,&quot;335551620&quot;:6,&quot;335559740&quot;:276}\">\u00a0<\/span><\/li>\n<\/ul>\n<ul>\n<li data-leveltext=\"\uf0b7\" data-font=\"Symbol\" data-listid=\"1\" aria-setsize=\"-1\" data-aria-posinset=\"1\" data-aria-level=\"1\"><span data-contrast=\"none\">Clarified the circumstances in which the parties can assign or novate their rights and obligations under the Customer Contract.<\/span><span data-ccp-props=\"{&quot;201341983&quot;:0,&quot;335551550&quot;:6,&quot;335551620&quot;:6,&quot;335559740&quot;:276}\">\u00a0<\/span><\/li>\n<\/ul>\n<ul>\n<li data-leveltext=\"\uf0b7\" data-font=\"Symbol\" data-listid=\"1\" aria-setsize=\"-1\" data-aria-posinset=\"2\" data-aria-level=\"1\"><span data-contrast=\"none\">Included a right of termination if an account remains inactive for a period of 12 months or more.<\/span><span data-ccp-props=\"{&quot;201341983&quot;:0,&quot;335551550&quot;:6,&quot;335551620&quot;:6,&quot;335559740&quot;:276}\">\u00a0<\/span><\/li>\n<\/ul>\n<p><b><span data-contrast=\"none\">New Sub-processor Subscription Mechanism<\/span><\/b><span data-ccp-props=\"{&quot;201341983&quot;:0,&quot;335551550&quot;:6,&quot;335551620&quot;:6,&quot;335559740&quot;:276}\">\u00a0<\/span><\/p>\n<p><span data-contrast=\"none\">Like many technology providers, we use third-party software providers in our technology stack, including to improve our customer experience and service delivery. Refer to our\u00a0<\/span><a href=\"https:\/\/messagemedia.com\/uk\/legal\/sub-processors\/\"><span data-contrast=\"none\">sub-processor list<\/span><\/a>\u00a0<span data-contrast=\"none\">for further information on how these sub-processors assist us with providing our services to you and\u00a0<\/span><a href=\"https:\/\/support.messagemedia.com\/hc\/en-us\/articles\/6730392634255-Sub-Processor-FAQs\"><span data-contrast=\"none\">Sub-Processor FAQs \u2013 Sinch MessageMedia<\/span><\/a>\u00a0<span data-contrast=\"none\">for FAQs relating to Sub-Processors.\u00a0<\/span><span data-ccp-props=\"{&quot;134233117&quot;:false,&quot;134233118&quot;:false,&quot;201341983&quot;:0,&quot;335551550&quot;:1,&quot;335551620&quot;:1,&quot;335559685&quot;:0,&quot;335559737&quot;:0,&quot;335559738&quot;:0,&quot;335559739&quot;:0,&quot;335559740&quot;:276}\">\u00a0<\/span><\/p>\n<p><span data-contrast=\"none\">You will now also be able to subscribe<\/span><a href=\"https:\/\/messagemedia.com\/uk\/legal\/sub-processors\/\"><span data-contrast=\"none\"> here<\/span><\/a><span data-contrast=\"none\">\u00a0to receive updates from us about the sub-processors that we have engaged in accordance with your Customer Contract.\u00a0 We will update this page at least 10 days before engaging a new sub-processor, and if you subscribe for updates through the subscription mechanism at the bottom of this page, we will notify you by email of changes to this page.<\/span><span data-ccp-props=\"{&quot;201341983&quot;:0,&quot;335559740&quot;:276}\">\u00a0<\/span><\/p>\n<p><b><span data-contrast=\"none\">Any questions?\u00a0<\/span><\/b><span data-ccp-props=\"{&quot;201341983&quot;:0,&quot;335551550&quot;:6,&quot;335551620&quot;:6,&quot;335559740&quot;:276}\">\u00a0<\/span><\/p>\n<p><span data-contrast=\"none\">Please reach out to us at any time on<a href=\"tel:0808 234 8246\">0808 234 8246<\/a><\/span><span data-contrast=\"none\">\u00a0or <\/span><a href=\"https:\/\/support.messagemedia.com\/hc\/en-us\/requests\/\">here<\/a><span data-contrast=\"none\">. We\u2019ll be happy to help.<\/span><span data-ccp-props=\"{&quot;201341983&quot;:0,&quot;335551550&quot;:6,&quot;335551620&quot;:6,&quot;335559740&quot;:276}\">\u00a0<\/span><\/p>\n<p><span data-contrast=\"none\">Regards,<\/span><span data-ccp-props=\"{&quot;201341983&quot;:0,&quot;335551550&quot;:6,&quot;335551620&quot;:6,&quot;335559740&quot;:276}\">\u00a0<\/span><\/p>\n<p><b><span data-contrast=\"none\">The Sinch MessageMedia Team<\/span><\/b><span data-ccp-props=\"{&quot;201341983&quot;:0,&quot;335551550&quot;:6,&quot;335551620&quot;:6,&quot;335559740&quot;:276}\">\u00a0<\/span><\/p>\n","protected":false},"template":"single-legal-sidebar.php","meta":{"_acf_changed":false,"popular":false,"coming_soon":false,"link":""},"class_list":["post-11282","legal","type-legal","status-publish","hentry"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v28.3 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>Summary of changes - Sinch MessageMedia United Kingdom<\/title>\n<meta name=\"description\" content=\"Legal document about Summary of changes . 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