Web Messaging Portal Access - Sinch MessageMedia Australia

Reach more people.

Send thousands of texts at once.

With 98% open rates, SMS cuts through the noise.^ Drive more conversion when you send SMS in bulk via our text message portal. In just a few clicks, you’ll reach large groups instantly.

Easily manage your audience.

As your audience grows, you want to easily keep on top of who’s who. Import an existing contact list or create a new one, and sync contacts with your CRM. So you’ll reach the right people, at the right time.

Reply even when you’re offline.

Don’t leave your customers hanging. Use automated replies for instant responses, 24/7. Save even more time with SMS templates, stay compliant with opt out and opt in automations – and keep everyone happy.

Use one shared inbox.

Reach customers where they are.

Your customers want to talk to you, where they are. SMS, Instagram, WhatsApp, Messenger – your team can engage with them directly from one multichannel inbox. Increased productivity and happy customers. Win win.

Never miss another message.

With the shared inbox, your team can track all customer conversations and respond to urgent enquiries – across SMS and social channels. The messaging portal makes coordination and customer care easy.

Have two-way conversations.

Easily have two-way conversations with your customers and help sort out their issues, fast. Text like you would with a friend with a number dedicated to your business – that they can save and recognise.

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Scale your personalisation.

Send the right message to the right people.

Say goodbye to generic SMS campaigns that talk to no-one in particular. Instead, segment your audience and deliver a message that feels like it’s just for them – and build relationships that last.

Craft personal texts, automatically.

Don’t lose that personal touch, no matter how many people you’re sending to. You can create custom fields – name, location, interests, or buying behaviour – to personalise your messages.

See what’s working, and why.

Keep an eye on who’s clicking and engaging with your SMS messages in your reporting dashboard. Identify high-performing campaigns and segments, refine your messaging, and optimise for success.

Collaborate with your team.

Keep everyone on the same page.

There’s a better way to collaborate. Simply assign a conversation and your teammate will be instantly notified. Then, track it with the assignee history visible in a single thread. Easy.

Structure your team, your way.

Your account, your rules. Create different subaccounts for each staff member, store location, or team. Set different sending limits for each subaccount, get individual reports – and reap the benefits.

Control who can see what.

Keep a secure messaging portal by using SSO and 2FA. Control who has access to which features and which subaccounts. You’ll have flexible user permissions, and can view reports on each user’s activity.