{"id":43022,"date":"2020-06-05T00:32:27","date_gmt":"2020-06-05T00:32:27","guid":{"rendered":"https:\/\/onesaas.local\/blog\/using-sms-for-contact-tracing\/"},"modified":"2024-03-27T19:53:47","modified_gmt":"2024-03-27T19:53:47","slug":"using-sms-for-contact-tracing","status":"publish","type":"blog","link":"https:\/\/messagemedia.com\/nz\/blog\/using-sms-for-contact-tracing\/","title":{"rendered":"Ease the contact tracing process with SMS"},"content":{"rendered":"\n<p>While some essential sites have continued normal operations throughout COVID, this has posed a significant danger when attempting to control a highly infectious disease.<\/p>\n\n\n\n<p>SMS has proved helpful in providing a contactless way for organisations and businesses of all kinds to monitor and control access to their venues, while also being able to trace sources of infections, and those who it may have infected.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">What is contact tracing<\/h2>\n\n\n\n<p>Used most often in public health situations, it is a common technique for doctors and medical organisations to trace the spread of an infection.<\/p>\n\n\n\n<p>For example, if you went to your doctor to check out potential symptoms and you are diagnosed with COVID,&nbsp; your doctor will ask you to list out who you have been in contact with. Those people will be contacted and warned of a potential infection, while medical professionals will continue to trace its spread through those it may have infected further.<\/p>\n\n\n\n<p>It\u2019s important in the case of a highly infectious disease that it is able to be tracked, and for organisations to be able to work fast to contain it.<\/p>\n\n\n\r\n  <div class=\"cta  bg-light rounded my-4\">\r\n    <div class=\"row justify-content-center align-items-center\">\r\n      <div class=\"col-md-6\">\r\n        <div>\r\n          <h2 class=\"mb-4\">\r\n            Try SMS for contact tracing.          <\/h2>\r\n\r\n          <p class=\"mb-4\">Sign up to get a free account plus 25 free texts. No CC req.<\/p>\r\n\r\n                      <div class=\"btn-group mb-0\">\r\n              <a href=\"https:\/\/messagemedia.com\/nz\/contact\/\"  class=\"btn btn-secondary btn-sm mb-3  \" >Contact us<\/a>            <\/div>\r\n                  <\/div>\r\n      <\/div>\r\n      \r\n        <div class=\"col-md-6 text-center\">\r\n            <img decoding=\"async\" class=\"img-fluid\" width=\"640\" height=\"535\" src=\"https:\/\/messagemedia.com\/wp-content\/uploads\/2024\/02\/Signup.webp\" alt=\"Image for Try SMS for contact tracing.\">\r\n        <\/div>\r\n          <\/div>\r\n  <\/div>\r\n\r\n  <style>\r\n    \/* todo move this to cta scss *\/\r\n    .longform-content .cta {\r\n      padding: 3rem !important;\r\n      background-color: rgb(235, 238, 240) !important; \/* bg light *\/\r\n      border-radius: 1rem !important; \/* rounded 3 *\/\r\n      margin: 1.5rem 0; \/*my-4*\/ \r\n    }\r\n  <\/style>\r\n\r\n\n\n\n<h2 class=\"wp-block-heading\">3 examples of SMS contact management<\/h2>\n\n\n\n<p>You can easily manage access to your business, as well as meet new regulations for contact tracing by simply using a contactless, automated SMS workflow. Here are three examples below, but feel free to adapt any of these to meet your own business requirements.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\">1.  Restaurants<\/h3>\n\n\n\n<p class=\"has-text-align-center\">After having guests confirm their booking through SMS, set up this contact management workflow to help manage access to your venue.<\/p>\n\n\n<div class=\"wp-block-image is-resized\">\n<figure class=\"aligncenter\"><img decoding=\"async\" width=\"513\" height=\"996\" src=\"https:\/\/messagemedia.com\/wp-content\/uploads\/2020\/06\/Resturant-Contact-Logging.jpeg\" alt=\"Restaurant Contact Logging\" class=\"wp-image-6959\" srcset=\"https:\/\/messagemedia.com\/wp-content\/uploads\/2020\/06\/Resturant-Contact-Logging.jpeg 513w, https:\/\/messagemedia.com\/wp-content\/uploads\/2020\/06\/Resturant-Contact-Logging-155x300.jpeg 155w\" sizes=\"(max-width: 513px) 100vw, 513px\" \/><\/figure>\n<\/div>\n\n\n<h3 class=\"wp-block-heading\">2. Fitness centres<\/h3>\n\n\n\n<p class=\"has-text-align-center\">Before members start returning to the gym, let them know through this automated SMS workflow new access requirements. This works especially well for 24\/7 gyms who do not always have someone on their front desk to help manage access.<\/p>\n\n\n<div class=\"wp-block-image is-resized\">\n<figure class=\"aligncenter\"><img decoding=\"async\" width=\"513\" height=\"996\" src=\"https:\/\/messagemedia.com\/wp-content\/uploads\/2020\/06\/Fitness-Contact-Logging.jpeg\" alt=\"Fitness Contact Logging\" class=\"wp-image-6960\" srcset=\"https:\/\/messagemedia.com\/wp-content\/uploads\/2020\/06\/Fitness-Contact-Logging.jpeg 513w, https:\/\/messagemedia.com\/wp-content\/uploads\/2020\/06\/Fitness-Contact-Logging-155x300.jpeg 155w\" sizes=\"(max-width: 513px) 100vw, 513px\" \/><\/figure>\n<\/div>\n\n\n<h3 class=\"wp-block-heading\">3. Offices<\/h3>\n\n\n\n<p class=\"has-text-align-center\">As we all return to work, this SMS flow will really help you keep track of employees as well as any visitors and guests coming into your office.<\/p>\n\n\n<div class=\"wp-block-image is-resized\">\n<figure class=\"aligncenter\"><img decoding=\"async\" width=\"513\" height=\"996\" src=\"https:\/\/messagemedia.com\/wp-content\/uploads\/2020\/06\/Office-Contact-Logging.jpeg\" alt=\"Office Contact Logging\" class=\"wp-image-6961\" srcset=\"https:\/\/messagemedia.com\/wp-content\/uploads\/2020\/06\/Office-Contact-Logging.jpeg 513w, https:\/\/messagemedia.com\/wp-content\/uploads\/2020\/06\/Office-Contact-Logging-155x300.jpeg 155w\" sizes=\"(max-width: 513px) 100vw, 513px\" \/><\/figure>\n<\/div>\n\n\n<p class=\"has-very-light-gray-background-color has-background\"><strong>DOWNLOAD:<\/strong> We&#8217;ve got a <a href=\"https:\/\/messagemedia.com\/wp-content\/uploads\/2020\/06\/Text-in-downloadable-1.pdf\" target=\"_blank\" rel=\"noopener noreferrer\">text-in number printable sheet<\/a> you can use to alert customers about these new protocols.<\/p>\n\n\n\r\n  <div class=\"cta  bg-light rounded my-4\">\r\n    <div class=\"row justify-content-center align-items-center\">\r\n      <div class=\"col-md-6\">\r\n        <div>\r\n          <h2 class=\"mb-4\">\r\n            Try SMS for contact tracing.          <\/h2>\r\n\r\n          <p class=\"mb-4\">Get a free account plus 25 free texts. Only 3 minutes.<\/p>\r\n\r\n                      <div class=\"btn-group mb-0\">\r\n              <a href=\"https:\/\/messagemedia.com\/nz\/contact\/\"  class=\"btn btn-secondary btn-sm mb-3  \" >Contact us<\/a>            <\/div>\r\n                  <\/div>\r\n      <\/div>\r\n      \r\n        <div class=\"col-md-6 text-center\">\r\n            <img decoding=\"async\" class=\"img-fluid\" width=\"640\" height=\"535\" src=\"https:\/\/messagemedia.com\/wp-content\/uploads\/2024\/02\/Signup.webp\" alt=\"Image for Try SMS for contact tracing.\">\r\n        <\/div>\r\n          <\/div>\r\n  <\/div>\r\n\r\n  <style>\r\n    \/* todo move this to cta scss *\/\r\n    .longform-content .cta {\r\n      padding: 3rem !important;\r\n      background-color: rgb(235, 238, 240) !important; \/* bg light *\/\r\n      border-radius: 1rem !important; \/* rounded 3 *\/\r\n      margin: 1.5rem 0; \/*my-4*\/ \r\n    }\r\n  <\/style>\r\n\r\n\n\n\n<h2 class=\"wp-block-heading\">In-action: The challenge of contact tracing on construction sites<\/h2>\n\n\n\n<p>As New Zealand moved out of lockdown, there have been numerous challenges as a direct impact of COVID-19. While the easing of restrictions has been welcomed by many, others have had difficulties getting access to sites, monitoring those who are able to enter those sites, and meeting compliance around contact tracing in case of a possible infection. This created a lot anxiety not only for visitors but for those in charge of access.<\/p>\n\n\n\n<p>A construction company came to a local SMS provider to find out how text messaging could help them. The construction company needed to know which contractors were on which sites, as well as when they accessed and exited the site for track and trace purposes. For many construction businesses, there are often a lot of people coming and going, and it can be difficult to trace who\u2019s been where, what time and which days.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\">How an SMS workflow solved access management and contact racing<\/h3>\n\n\n\n<p>This is the workflow that the provider helped the construction company set up.<\/p>\n\n\n<div class=\"wp-block-image\">\n<figure class=\"aligncenter is-resized\"><img decoding=\"async\" width=\"513\" height=\"996\" src=\"https:\/\/messagemedia.com\/wp-content\/uploads\/2020\/06\/Contact-Access-Construction.jpeg\" alt=\"Contact Access Construction\" class=\"wp-image-6962\" style=\"width:305px;height:592px\" srcset=\"https:\/\/messagemedia.com\/wp-content\/uploads\/2020\/06\/Contact-Access-Construction.jpeg 513w, https:\/\/messagemedia.com\/wp-content\/uploads\/2020\/06\/Contact-Access-Construction-155x300.jpeg 155w\" sizes=\"(max-width: 513px) 100vw, 513px\" \/><\/figure>\n<\/div>\n\n\n<p>1. At the beginning of the week, a text is sent out to anyone who\u2019s going to be accessing their construction sites. This text sets out a new protocol, reminding all contractors that they must text the company using this number before they enter or exit a site in order in order to gain access.<\/p>\n\n\n\n<p>2. When a contractor arrives at a site, they are directed to text: \u201c<em>In [name of site]<\/em>\u201d when entering and \u201c<em>Out [name of site]<\/em>&#8221; before leaving.<\/p>\n\n\n\n<p>3. Text automations are set up for two keywords: in and out. When a contractor texts \u2018<em>in<\/em>\u2019, an automatic reply is sent approving their entry. When a contractor texts &#8216;out&#8217;, an automatic reply is sent approving their exit from the site.<\/p>\n\n\n\n<p>4. As soon as a reply arrives, the contractor can then exit or enter a site. Access is then recorded, and can be checked at any time by the company in their reporting.<\/p>\n\n\n\n<p>5. In addition, these \u2018approval\u2019 texts can further remind contractors to follow certain safety protocols such as using hand sanitiser when entering or thanking them, as they exit, for helping their company maintain safety on site.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">Why SMS contact tracing works<\/h2>\n\n\n\n<ul class=\"wp-block-list\">\n<li><em>Contact tracing truly becomes contactless<\/em>.<\/li>\n<\/ul>\n\n\n\n<p>Before contractors had to pick up a pen and paper and sign a clipboard to let site managers know when they are exiting or entering a site, heightening potential infections due to frequent contact of a shared item. Now, contractors only have contact with their mobiles. In addition, there is no need for an access guard or supervisor to stand at entrances and exits to monitor access, helping to reduce human error and costs for the company.<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li><em>Tracking and reporting is easy.<\/em><\/li>\n<\/ul>\n\n\n\n<p>Following this simple workflow, businesses can not only automate their access management, but they can also action contact tracing of infections easily. If a contractor reports to them they are experiencing COVID-19 symptoms, the site managers could search through their SMS reports and figure out who may also be infected.<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li><em>SMS works fast.<\/em><\/li>\n<\/ul>\n\n\n\n<p>Should the above happen, site managers could use their bulk SMS subscriptions to warn all potentially infected workers immediately. With a 98% open rate, SMS works quickly and effectively in a crisis. Workers should be directed to promptly follow safety protocols such as isolating at home until they are sure they are not infected.<\/p>\n\n\n\r\n  <div class=\"cta  bg-light rounded my-4\">\r\n    <div class=\"row justify-content-center align-items-center\">\r\n      <div class=\"col-md-6\">\r\n        <div>\r\n          <h2 class=\"mb-4\">\r\n            Try contact tracing using SMS.          <\/h2>\r\n\r\n          <p class=\"mb-4\">Sign up to get a free account plus 25 free texts. No CC req.<\/p>\r\n\r\n                      <div class=\"btn-group mb-0\">\r\n              <a href=\"https:\/\/messagemedia.com\/nz\/contact\/\"  class=\"btn btn-secondary btn-sm mb-3  \" >Contact us<\/a>            <\/div>\r\n                  <\/div>\r\n      <\/div>\r\n      \r\n        <div class=\"col-md-6 text-center\">\r\n            <img decoding=\"async\" class=\"img-fluid\" width=\"640\" height=\"535\" src=\"https:\/\/messagemedia.com\/wp-content\/uploads\/2024\/02\/Signup.webp\" alt=\"Image for Try contact tracing using SMS.\">\r\n        <\/div>\r\n          <\/div>\r\n  <\/div>\r\n\r\n  <style>\r\n    \/* todo move this to cta scss *\/\r\n    .longform-content .cta {\r\n      padding: 3rem !important;\r\n      background-color: rgb(235, 238, 240) !important; \/* bg light *\/\r\n      border-radius: 1rem !important; \/* rounded 3 *\/\r\n      margin: 1.5rem 0; \/*my-4*\/ \r\n    }\r\n  <\/style>\r\n\r\n\n\n\n<p><em>Is contract tracing or access management an issue you need to be able to monitor at your company? <a href=\"https:\/\/messagemedia.com\/contact\/\" target=\"_blank\" aria-label=\"undefined (opens in a new tab)\" rel=\"noreferrer noopener\">Contact us now<\/a> so we can help you build an SMS contactless access workflow for your business.<\/em><\/p>\n","protected":false},"author":1,"featured_media":36100,"menu_order":159,"template":"","meta":{"_acf_changed":true,"popular":false,"coming_soon":false,"link":"","footnotes":""},"blog_category":[143],"class_list":["post-43022","blog","type-blog","status-publish","has-post-thumbnail","hentry","blog_category-trends-innovations-nz"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v27.4 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>Ease the contact tracing process with SMS | MessageMedia New Zealand<\/title>\n<meta name=\"description\" content=\"SMS is an easy, cost-effective alternative for contact tracing. Use our easy pre-built workflow as an access management solution for your business. Find out more. New Zealand\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/messagemedia.com\/nz\/blog\/using-sms-for-contact-tracing\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Ease the contact tracing process with SMS | MessageMedia\" \/>\n<meta property=\"og:description\" content=\"SMS is an easy, cost-effective alternative for contact tracing. Use our easy pre-built workflow as an access management solution for your business. 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