{"id":42965,"date":"2021-03-18T00:16:00","date_gmt":"2021-03-18T00:16:00","guid":{"rendered":"https:\/\/onesaas.local\/blog\/sms-for-internal-communication\/"},"modified":"2024-03-27T19:52:05","modified_gmt":"2024-03-27T19:52:05","slug":"sms-for-internal-communication","status":"publish","type":"blog","link":"https:\/\/messagemedia.com\/nz\/blog\/sms-for-internal-communication\/","title":{"rendered":"How to use SMS for internal communications"},"content":{"rendered":"\n<p>Internal communications are a function responsible for effective, efficient and timely communication of business-critical information to a workforce. <\/p>\n\n\n\n<p>It may help to achieve compliance, improve employee engagement and deliver improved business productivity. Good internal communication enables conversations up, down and across an organisation.<\/p>\n\n\n\r\n  <div class=\"cta  bg-light rounded my-4\">\r\n    <div class=\"row justify-content-center align-items-center\">\r\n      <div class=\"col-md-6\">\r\n        <div>\r\n          <h2 class=\"mb-4\">\r\n            Maintain deeper engagement internally.          <\/h2>\r\n\r\n          <p class=\"mb-4\">See how SMS works for you with a free trial.<\/p>\r\n\r\n                      <div class=\"btn-group mb-0\">\r\n              <a href=\"https:\/\/messagemedia.com\/nz\/use-cases\/sms-for-employee-communication\/\"  class=\"btn btn-secondary btn-sm mb-3  \" >Start now!<\/a>            <\/div>\r\n                  <\/div>\r\n      <\/div>\r\n      \r\n        <div class=\"col-md-6 text-center\">\r\n            <img decoding=\"async\" class=\"img-fluid\" width=\"640\" height=\"535\" src=\"https:\/\/messagemedia.com\/wp-content\/uploads\/2024\/02\/Signup.webp\" alt=\"Image for Maintain deeper engagement internally.\">\r\n        <\/div>\r\n          <\/div>\r\n  <\/div>\r\n\r\n  <style>\r\n    \/* todo move this to cta scss *\/\r\n    .longform-content .cta {\r\n      padding: 3rem !important;\r\n      background-color: rgb(235, 238, 240) !important; \/* bg light *\/\r\n      border-radius: 1rem !important; \/* rounded 3 *\/\r\n      margin: 1.5rem 0; \/*my-4*\/ \r\n    }\r\n  <\/style>\r\n\r\n\n\n\n<h2 class=\"wp-block-heading\"><strong>Reasons for internal communications<\/strong><\/h2>\n\n\n\n<p>Companies use a wide variety of channels to communicate business or management decisions, report key information or deliver motivational messages. This variety allows internal communications teams to match the message with the best channel in order to achieve maximum impact.<\/p>\n\n\n\n<p>Channels include:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li><strong>Face-to-face<\/strong>\n<ul class=\"wp-block-list\">\n<li>Events<\/li>\n\n\n\n<li>Team meetings <\/li>\n<\/ul>\n<\/li>\n\n\n\n<li><strong>Electronic <\/strong>\n<ul class=\"wp-block-list\">\n<li>Email<\/li>\n\n\n\n<li>Intranet<\/li>\n\n\n\n<li>SMS <\/li>\n<\/ul>\n<\/li>\n\n\n\n<li><strong>Printed\/written<\/strong>\n<ul class=\"wp-block-list\">\n<li>Newsletters<\/li>\n\n\n\n<li>Posters<\/li>\n\n\n\n<li>Desk drops <\/li>\n<\/ul>\n<\/li>\n<\/ul>\n\n\n\n<p>On the delivery side, having multiple channels to deliver your internal communications is only half the story. You also need to know that you can count on your messages arriving. Without that complete trust in delivery rates it\u2019s harder to focus on the &#8216;what&#8217; you are going to say and more time gets wasted on &#8216;how you are going to deliver it&#8217;.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">How SMS can improve internal communications<\/h2>\n\n\n\n<p>As an internal communications channel, SMS is increasingly being used by companies to communicate with their employees and for employees to communicate with one another because it is an efficient form of communications, is very cost-effective, and text messages get read. In fact, 90 percent of text messages get read within 90 second of delivery.<\/p>\n\n\n\n<p>When time is of the essence, the internal communications team must have the capacity to deliver messages \u2013 fast. When the content of a message is critically important, services that allow for detailed messaging with the highest level of successful delivery are vital.<\/p>\n\n\n\n<p>As such, the \u2018killer\u2019 SMS application for internal communications is <strong><a href=\"https:\/\/messagemedia.com\/nz\/use-cases\/\" target=\"_blank\" rel=\"noreferrer noopener\">emergency notifications and alerts<\/a><\/strong>. This could be anything from server outages to disasters. With SMS you can target employees at specific locations, from various teams, or at different management levels. SMS your fire wardens about a drill, send a message to the management team alerting them to the release of financial results, or advise all staff on the third floor that the dishwasher isn\u2019t working.<\/p>\n\n\n\n<p>Office announcements, <strong><a href=\"https:\/\/messagemedia.com\/nz\/use-cases\/sms-for-rostering\/\" target=\"_blank\" rel=\"noreferrer noopener\">staff rosters<\/a><\/strong>, shift patterns, corporate news, holiday requests, <strong><a href=\"https:\/\/messagemedia.com\/nz\/use-cases\/sms-for-billing-and-payments\/\" target=\"_blank\" rel=\"noreferrer noopener\">salary payments<\/a> <\/strong>and <a href=\"https:\/\/messagemedia.com\/nz\/use-cases\/sms-for-it-notifications\/\" target=\"_blank\" rel=\"noreferrer noopener\"><strong>IT notifications<\/strong><\/a> are just some other examples of information that can be shared via SMS broadcasts.<\/p>\n\n\n\n<p>From an easy-to-use web interface, internal communications teams can simultaneously send thousands of messages to staff that arrive on mobile handsets instantaneously. And what\u2019s more, SMS allows for two-way communication, providing a feedback loop and opportunity for employee response.<\/p>\n\n\n\r\n  <div class=\"cta  bg-light rounded my-4\">\r\n    <div class=\"row justify-content-center align-items-center\">\r\n      <div class=\"col-md-6\">\r\n        <div>\r\n          <h2 class=\"mb-4\">\r\n            Start engaging employees more.          <\/h2>\r\n\r\n          <p class=\"mb-4\">Try SMS with a free trial now.<\/p>\r\n\r\n                      <div class=\"btn-group mb-0\">\r\n              <a href=\"https:\/\/messagemedia.com\/nz\/use-cases\/sms-for-employee-communication\/\"  class=\"btn btn-secondary btn-sm mb-3  \" >Get 25 free texts now<\/a>            <\/div>\r\n                  <\/div>\r\n      <\/div>\r\n      \r\n        <div class=\"col-md-6 text-center\">\r\n            <img decoding=\"async\" class=\"img-fluid\" width=\"640\" height=\"535\" src=\"https:\/\/messagemedia.com\/wp-content\/uploads\/2024\/02\/Signup.webp\" alt=\"Image for Start engaging employees more.\">\r\n        <\/div>\r\n          <\/div>\r\n  <\/div>\r\n\r\n  <style>\r\n    \/* todo move this to cta scss *\/\r\n    .longform-content .cta {\r\n      padding: 3rem !important;\r\n      background-color: rgb(235, 238, 240) !important; \/* bg light *\/\r\n      border-radius: 1rem !important; \/* rounded 3 *\/\r\n      margin: 1.5rem 0; \/*my-4*\/ \r\n    }\r\n  <\/style>\r\n\r\n\n\n\n<h2 class=\"wp-block-heading\">Final thoughts, further reading<\/h2>\n\n\n\n<p>If you&#8217;re also interested in how else SMS can help your business, make sure to check out:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Learn how SMS can <a href=\"https:\/\/messagemedia.com\/nz\/blog\/incredible-benefits-bulk-sms-marketing\/\" target=\"_blank\" rel=\"noreferrer noopener\">boost your bottom line<\/a><\/li>\n\n\n\n<li>How to use <a href=\"https:\/\/messagemedia.com\/nz\/blog\/incredible-benefits-bulk-sms-marketing\/\" target=\"_blank\" rel=\"noreferrer noopener\">bulk SMS to your advantage<\/a><\/li>\n\n\n\n<li>What are the <a href=\"https:\/\/messagemedia.com\/nz\/blog\/what-are-the-benefits-of-sms\/\" target=\"_blank\" rel=\"noreferrer noopener\">main benefits of using SM<\/a>S in your business<\/li>\n<\/ul>\n\n\n\n<p><\/p>\n","protected":false},"author":1,"featured_media":35486,"menu_order":205,"template":"","meta":{"_acf_changed":false,"popular":false,"coming_soon":false,"link":"","footnotes":""},"blog_category":[121],"class_list":["post-42965","blog","type-blog","status-publish","has-post-thumbnail","hentry","blog_category-advanced-sms-guides-nz"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v27.4 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>How To Use SMS For Internal Communications | MessageMedia New Zealand<\/title>\n<meta name=\"description\" content=\"Keep employees highly engaged and up-to-date with the use of SMS for internal communications. 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